Urgent Care Clinic | UW Health
Urgent Care • Fitchburg, WI • 2 Urgent Care locations (this West Towne Clinic and Union Corners Clinic) locations
About
West Towne Clinic Urgent Care Clinic in Madison, Wisconsin is a walk-in urgent care clinic open seven days a week for non-life-threatening conditions. The clinic provides care for injuries including sprains, cuts, and bruises, along with X-ray and laboratory services and an on-site pharmacy. No appointments are needed; patients can arrive during open hours for evaluation.
Clinic Type
Urgent Care
Address
West Towne Clinic Urgent Care Clinic, 70702 Mineral Point Rd, Madison, WI 53717
Phone
6088287603
lklitzke@uwhealth.org
Opening Hours
Monday-Friday 8 a.m. - 8 p.m.; Saturday-Sunday 8 a.m. - 5 p.m.
Telehealth
Not specified
Emergency Care
For life-threatening emergencies call 911. Urgent care visits are not for emergencies.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What is Urgent Care Clinic?
Urgent Care clinics are walk-in clinics generally open seven days a week; UW Health has two Urgent Care locations: this clinic and Union Corners Clinic.
What can I expect at Urgent Care clinics?
Urgent care clinics are walk-in clinics generally open seven days a week for non-life-threatening conditions.
Are appointments needed at Urgent Care clinics?
Appointments are not available at Urgent Care clinics. Patients can arrive during open hours and be evaluated.
What services are provided at Urgent Care?
Care for injuries (sprains, cuts, bruises), X-ray and laboratory services, on-site pharmacy.
What should I do in case of a life-threatening emergency?
Call 911 immediately.
Where is the West Towne Clinic Urgent Care located?
West Towne Clinic Urgent Care Clinic, URL: https://www.uwhealth.org/locations/west-towne-clinic-182/urgent-care-clinic-211
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Laboratory): 4.8 out of 5 stars (53 reviews)
- Apple Maps: 67% approval rating (3 ratings)
- Vitals: Not explicitly rated numerically (1 review mentioned) (1 review)
Patients praise
- Helpful, friendly, and respectful staff
- Timely service in specific departments like the laboratory
- Responsive communication via MyChart
- Appreciation for specific physicians and primary care providers
Common complaints
- Billing and coding discrepancies causing unexpected costs
- Frustration with appointment systems (e.g., automated scheduling)
- Concerns regarding the level of practitioner (e.g., not seeing an MD)
- Wait times for lab appointments despite scheduling
"This clinic is by far the best UW clinic I have been to, shout out to Dr. Perry!"
— Birdeye reviewer"Geriatric patient wasn't given the courtesy of seeing an MD. Lower level practioners did little save paper screening."
— Vitals reviewer"I love UW Health but the CO PAY SITUATION IS JUST WRONG!!! HELP THE CUSTOMERS FIGHT THE INSURANCE COMPANIES..."
— Loc8NearMe reviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- UW Health expanding multiple locations to meet growing demand | Health | captimes.com — Nov 12, 2025
- UW Health: Breaks ground on new University Row Medical Center | WisBusiness — Nov 10, 2025
- UW Health expands West Side clinic for urgent, primary care — Nov 11, 2025
- UW Health app provides urgent care wait times, clinic navigations — Jul 24, 2025
- UW Health begins $122 million expansion | Healthcare Finance News — Nov 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
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