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Rheumatology in Flagstaff, AZ

4.5 out of 5 · 20 reviews

Rheumatology • Flagstaff, AZ

About

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Clinic Type

Rheumatology

Address

—

Phone

602-521-3000

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://doctors.bannerhealth.com/specialty/Rheumatology/near/Flagstaff%2C%20AZ?page=1

Services Offered

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Insurance & Payment

—

Languages Spoken

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Social Media

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Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • US News Health: 4.45 out of 5 (20 ratings)
  • rater8 (Despina Ciocanel, NP-C): 4.8 out of 5 (96 ratings)
  • rater8 (Jim Daulton, PA-C): 4.8 out of 5 (105 ratings)
  • FindATopDoc (Dr. Kenneth A. Epstein): 3 out of 5 (34 ratings)

Patients praise

  • knowledgeable and professional medical care
  • thorough and compassionate listening by some providers
  • effective treatment outcomes for some patients
  • friendly and professional office staff observed by some patients

Common complaints

  • difficulties scheduling appointments
  • challenges with office communication and staff responsiveness
  • long wait times for appointments with primary rheumatologists
  • concerns regarding the transfer of medical records
  • occasional difficulty in understanding medical staff due to language barriers
  • instances of dissatisfaction with physician assistants or nurse practitioners

"Jim is a terrific PA. Professional, knowledgeable, takes the time to listen to your concerns... Jim is the antithesis of Lawlor, and thankfully so."

— rater8 (Jim Daulton, PA-C review)

"This office is a hot mess, doctors assistance hangs up on you... I have lost a year in my chance for treatment due to this office."

— WebMD (Dr. Alexander Hu review)

"Despina is nice, competent, and does a good job. But like most doctors or PAs, she's always pushed for time. Please, hire more clinicians."

— rater8 (Despina Ciocanel, NP-C review)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 10, 2026.

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