North Alabama Medical Center
Orthopedics • Florence, AL • Since 2018
About
North Alabama Medical Center (NAMC) in Florence, AL is a private, regional hospital with 263 beds and more than 200 physicians across 42+ specialties. The center offers comprehensive care including cardiovascular services (open heart surgery site and 24/7 cardiology team), stroke care (Primary Stroke Center of Excellence), women’s and children’s services, imaging and medical/surgical services, and various outpatient programs (including a sleep center, wound healing, and rehabilitation). NAMC supports a broad nursing and clinical staff across multiple departments and operates from multiple Florence locations (HQ at 205 Marengo Street; primary facility at 2111 Cloyd Blvd). It is a Chest Pain Certified center and provides extensive surgical and diagnostic capabilities through its imaging, neurology, pediatrics, and orthopedics-related services.
Clinic Type
Orthopedics
Address
Florence, AL
Phone
+1-256-629-1000
%20ACCComplaints@adph.state.al.us
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (Aggregate): 4.7 out of 5 stars (1,132 reviews)
- WebMD: 5.0 out of 5 stars (51 reviews)
- Healthgrades (Dr. John Mann): 4.5 out of 5 stars (63 reviews)
- Healthgrades (Dr. Aaron Joiner Jr): 4.7 out of 5 stars (97 reviews)
- Healthgrades (Dr. Jonathan Wright): 4.3 out of 5 stars (12 reviews)
Patients praise
- Highly rated surgical skills and expertise
- Compassionate, attentive, and caring staff and physicians
- Clear, straightforward communication and explanation of procedures
- Efficient office visits and minimal wait times for many patients
- High patient recommendation rates
Common complaints
- Occasional complaints about clinic policies or understanding procedures
- Small minority of negative reviews citing dissatisfaction with care or outcomes
"Great group of people! ... The treated me with utmost respect. The entire staff."
— Birdeye (North Alabama Bone and Joint Clinic)"The whole experience with Dr. Boyett and his staff was the best you could ask for."
— WebMD (Dr. John Boyett)"Doctor Mann has always been one one of the best! He listens to his patiences, does not rush you, very caring . And his staff is wonderful also."
— Healthgrades (Dr. John Mann)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- North Alabama Medical Center | Florence, AL Hospital — Aug 4, 2025
- Surgical Services & General Surgery | Florence, AL — Apr 15, 2026
Information sourced from the clinic's website as of July 10, 2026.
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