HopeHealth
Primary Care • Florence, SC • Since 1991 • Multiple locations in Florence, Williamsburg, Clarendon, Aiken, Orangeburg Counties locations
About
Summary: HopeHealth is a nonprofit healthcare organization based in Florence, South Carolina, offering family medicine, pediatrics, and a broad range of integrated health services. Founded in 1991 (originally as an HIV/AIDS support organization), it operates as a Federally Qualified Health Center and runs 16–18 locations with more than 100 providers. Services include primary care for adults and children, pediatrics, dental, behavioral health, women’s health, pain management, substance use treatment, rheumatology, endocrinology, chiropractic, and pharmacy. They focus on prevention, health exams, and promoting healthy lifestyles for families, with a patient base of about 85,000 across multiple SC counties. Main Florence location: 600 E Palmetto St, Florence, SC, and other offices in nearby towns (e.g., Lake City, Kingstree). Visit careers.hope-health.org for job openings or contact info at info@hope-health.org and (843) 667-9414.
Clinic Type
Primary Care
Address
360 North Irby Street, Florence, SC 29501, US
Phone
(843) 667-9414
—
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Telehealth
https://www.hope-health.org/services/telehealth/
Services Offered
Insurance & Payment
—
Affirmative options not specified
Languages Spoken
—
Current Offers
View Providers
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (HopeHealth Florence): 4.3 out of 5 stars (994 reviews)
- Birdeye (HopeHealth at Francis Marion): 4.0 out of 5 stars (50 reviews)
- Birdeye (HopeHealth Pediatrics): 4.4 out of 5 stars (44 reviews)
Patients praise
- Friendly, caring, and professional medical staff and providers
- Fast and efficient visit processes for many patients
- Helpful, informative, and educational approach to patient care
- Valuable community resource providing access to affordable healthcare services
- Positive experiences with pediatric and dental services
Common complaints
- Reports of rude or dismissive staff in administrative or lab roles
- Concerns regarding long wait times and appointment scheduling issues
- Dissatisfaction with communication style or perceived lack of empathy from some providers
- Issues with medication management and prescription handling
"Dr Hoyle is a top shelf MD. personable, listens, asks you what you think, shakes your hand. Respectful! regardless of ones standing in life. I highly recommend ..."
— Yelp"I Am Over Happy And Love My Visit! ... Dr.Montes was amazinggggg! From address my concerns regarding my daughter as well as providing me with tips that will assist me to better understand my child’s health was amazing!"
— Birdeye (HopeHealth Pediatrics)"The staff is very friendly and the visit is fast. I love the relationship I have with the nurse staff and my doctors."
— Birdeye (HopeHealth at Francis Marion)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Florence-trained nurse practitioner joins HopeHealth with focus on prevention and chronic care — Jun 1, 2026
- HopeHealth welcomes new provider | HopeHealth — Oct 24, 2025
- USC's LaNorris Sellers, HopeHealth host back to school event — Aug 14, 2025
- CPRMC welcomes new Primary Care physician | News and Press — Mar 17, 2026
- Men's Health Importance and Tips for Medical Visits — Jun 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other primary care clinics in Florence, or search the full directory by insurance, ratings, and more.