SSM Health Medical Group
Primary Care • Florissant, MO • Since 1872
About
SSM Health Medical Group Florissant likely refers to the SSM Health system’s facilities in the Florissant, Missouri area. Key context based on the SSM Health overview: - SSM Health is a Catholic, nonprofit, integrated health system serving Illinois, Missouri, Oklahoma, and Wisconsin, with a mission-driven focus on compassionate care. - The system operates hospitals, primary/urgent care, physician offices, outpatient and virtual care, home/hospice services, a pharmacy benefit company, health plan, and an accountable care organization. - Primary locations in Missouri include St. Louis area sites; Florissant falls within the broader Missouri network. - Visiting the SSM Health official site and searching for Florissant or St. Louis County locations. - Contacting SSM Health Florissant directly at the Missouri offices listed by SSM Health (HQ and Missouri addresses), or call 1-573-681-3742 for general inquiries and be directed to Florissant services.
Clinic Type
Primary Care
Address
14021 New Halls Ferry Road
Phone
314-839-0910
community.benefits@ssmhealth.com
Opening Hours
Open Everyday: 6:00 AM to 10:00 PM
Website
https://www.getcare.ssmhealth.com/locations/location-details/primary-care-cross-keys-florissant
Telehealth
SSM Health Express Virtual Care
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What ages are seen at this primary care clinic?
Patients 18 years of age and older.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- SSM HEALTH MEDICAL GROUP (Yelp): not stated in source snippet (review mentions strong bedside manner) (not stated in source snippet)
- SSM Health Medical Group in Florissant (SSM getcare profile): 4.7 out of 5 (187 ratings)
- SSM Health Medical Group: Florissant, MO (Vitals): not stated in source snippet (not stated in source snippet)
- SSM Health Medical Group (Doctor reviews site): includes 1/5 through 5/5 distribution shown (Based on 3 reviews)
- SSM Health Medical Group (ratings.md profile): not stated in source snippet (not stated in source snippet)
Patients praise
- Compassionate, attentive, and experienced care
- Providers who listen; good bedside manner
- Clinic cleanliness and staff support
Common complaints
- Long wait times / delays after appointment
- Unfriendly, lack of compassion/empathy
- Poor communication/attitude during care (e.g., x-ray/radiology)
- Not providing or explaining results and not allowing to see them
"“Very pleased with her services. Excellent bedside manner. Very caring and a great listener.”"
— Yelp: SSM HEALTH MEDICAL GROUP – Florissant"“Waited over an hour in the waiting room… radiologist Armentia said… ‘you better try or I will send you somewhere else’… she left without giving me results… They said they would call me over the weekend with results… I will never go back there.”"
— localitybiz.com: SSM Health Urgent Care (1120 Shackelford Rd, Florissant)"“Out and greeted a patient… learned that they care, they are competent, and they work together to make patients comfortable.”"
— florissant-illinois.uscompanies.net: Ssm Health Medical Group – Doctor reviewsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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