Family Focus EyeCare
Ophthalmology • Fond du Lac, WI
About
Family Focus EyeCare is an optometric practice in Fond du Lac, Wisconsin, located inside The Professional Center on N. Peters Ave. The clinic offers comprehensive eye exams, contact lens exams and fittings, dry eye treatment, eyeglasses and frames, contact lenses, and health and wellness products. Walk-in urgent care is available during office hours, and no appointment is needed.
Clinic Type
Ophthalmology
Address
Inside The Professional Center on N. Peters Ave.
Phone
(920) 922-7121
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Opening Hours
Business Hours: Monday 8:30 am - 7:00 pm; Tuesday 8:00 am - 5:00 pm; Wednesday 7:30 am - 5:30 pm; Thursday 9:00 am - 6:00 pm; Friday 8:00 am - 1:00 pm; Saturday Closed; Sunday Closed
Services Offered
Insurance & Payment
We accept most insurance plans. For benefit questions, please call.
Paying out of pocket, Insurance
Languages Spoken
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FAQs
Is an appointment needed?
No appointment needed
What Patients Say
Overall sentiment across review platforms: positive
- Official Website: 4.8 out of 5 stars (495 reviews on official website)
- Birdeye: Not explicitly stated (average rating context) (630 reviews)
- Facebook: 94% recommend (48 reviews)
Patients praise
- Friendly and helpful staff
- Thorough and educational eye exams
- Accommodating and caring environment even for non-registered patients
- Effective assistance with frame selection and fitting
Common complaints
- Complaints regarding unprofessional staff behavior
- Concerns about emergency appointment availability and wait times
- Issues with insurance acceptance for specific urgent care needs
"I cannot express in a short review how wonderful my experience was. Every interaction from reception through my eye exam was sensational. This may be the best healthcare experience I have ever had."
— Official Website Review"Poor customer service during an emergency... I called to get an appointment because my primary care provider said I should get in immediately for floaters in my right eye. First, they offered me an appointment a week away. Then, I was told they didn’t accept my medical insurance."
— Birdeye ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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