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SSM Health Fond du Lac Regional Clinic

Primary Care • Fond du Lac, WI

About

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SSM Health Fond du Lac Regional Clinic, located at 912 S. Hickory Street in Fond du Lac, Wisconsin, offers primary care services. The clinic's physicians and nurse practitioners provide personalized and compassionate care to patients and their families. Hours are Monday through Friday, 8:00 am to 5:00 pm.

Clinic Type

Primary Care

Address

912 S. Hickory St., Fond Du Lac, WI 54935

Phone

9209297490

Email

community.benefits@ssmhealth.com

Opening Hours

8:00 am - 5:00 pm

Website

https://www.getcare.ssmhealth.com/locations/location-details/primary-care-fond-du-lac-regional-clinic-west

Telehealth

Available (Express Virtual Care)

Services Offered

  • Primary care

Team

  • Ashley Kluge, Nurse Practitioner, Family Nurse Practitioner, Family Medicine — APNP-CNP
  • Julie Schneider, Family Nurse Practitioner — APNP-CNP
  • Seth Udlis, Family Medicine — MD

Insurance & Payment

—

Languages Spoken

—

Social Media

TwitterYoutubeFacebookLinkedinInstagram

Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • SSM Health official website: Typically 4.8/5 to 4.9/5 for individual providers on official clinic website (Reported as 13,103 ratings on one aggregator site)
  • Better Business Bureau (BBB): C rating (6 complaints filed, 3 unresolved)

Patients praise

  • High provider ratings (frequently 4.8-4.9/5 on official site)
  • Positive experiences with doctors, nurses, and medical staff reported by patients
  • Generally efficient care and short wait times mentioned in some reviews
  • Favorable scores for hospital cleanliness and quietness (related hospital metrics)

Common complaints

  • Unresolved business complaints (Better Business Bureau)
  • Negative reports regarding reception staff, including perceptions of rudeness or poor communication

"I’ve been going to this clinic for over 2 years and have had great interactions and experiences with staff. Dr.Walker is amazing!"

— Loc8NearMe user review

"Reception is awful, rude, and act entitled. Actually a bit disgusted with how simple check in was handled. The providers, nurses, and techs are approachable, helpful, and take their time."

— Loc8NearMe user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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