West Point Medical Center
Surgery • Fontana, CA • Since 2005 • 3 (Fontana, Rancho Cucamonga, San Bernardino) locations
About
West Point Medical Center is a private medical practice with 5 offices in California (HQ in Rancho Cucamonga). It offers urgent care, family practice, pediatrics, physical therapy, and workers’ compensation services to the Inland Empire (Rancho Cucamonga, Fontana, San Bernardino and nearby communities). The center emphasizes walk-in urgent care with extended hours and board-certified physicians, aiming for quick, compassionate medical care with minimal wait. Key details: - Location: Rancho Cucamonga HQ; offices in Fontana and San Bernardino - Services: Urgent care, family practice, pediatrics, physical therapy, workers’ compensation - Founded: 2005; Staff: 12 employees; Medical Director: Atul Bembi - Contact: Multiple local phone lines; website: westpointmedicalcenter.com - Overview: Focus on same-day medical care for minor to complex issues with a patient-friendly, walk-in model.
Clinic Type
Surgery
Address
74 Cherry Ave, Fontana, CA 92336; San Bernardino location: 1800 Medical Center Dr Suite #99, San Bernardino, CA 92411; Rancho Cucamonga location (address not fully provided)
Phone
(909) 355-1296
harsh.bembi@westpointmedicalcenter.com
Opening Hours
Fontana location hours: Monday–Friday 8:00 AM–8:00 PM; Saturday 9:00 AM–6:00 PM; Sunday 9:00 AM–6:00 PM; Rancho Cucamonga: Mon–Fri 8:00 AM–7:00 PM; Saturday 9:00 AM–2:00 PM; Sunday Closed; San Bernardino: Mon–Fri 8:00 AM–8:00 PM; Saturday 9:00 AM–5:00 PM; Sunday 9:00 AM–5:00 PM
Telehealth
Telehealth options for urgent phone/video visits
Emergency Care
Urgent care for non-life-threatening issues; 911/ER for emergencies
Services Offered
Insurance & Payment
Cash, Insurance, PPO, HMO, Medicare (MediCal), POS, IEHP
Languages Spoken
FAQs
What services are offered?
Urgent care, physical therapy, occupational therapy, family practice, pediatrics, aesthetics, occupational medicine, and related urgent care services.
Do you require an appointment for urgent care?
West Point Urgent Care offers same-day appointments without referrals.
Do you have extended hours for urgent care?
Yes, extended hours of operation to provide quick medical care.
Do you accept walk-ins?
Walk-ins are welcome.
Are telehealth visits available for urgent care?
Telehealth options for urgent phone/video visits are available.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.6/5 stars (based on 887 reviews across platforms, primarily reflecting the San Bernardino location) (887 total reviews mentioned for the practice overall)
- MapQuest: Not specified (122 reviews)
- Indeed: 3.2/5 stars (27 reviews)
Patients praise
- competent and knowledgeable doctors
- friendly and professional staff members (in some cases)
- convenience of urgent care services
Common complaints
- reports of rude or tough reception staff
- long wait times
- concerns regarding billing or overcharging practices
- concerns about management's focus on patient volume over care quality
"I cannot begin to express my satisfaction with the staff at the West Point Medical Center San Bernardino I visited. From the front desk, to the nurses, and the doctor. Each and every one of them was courteous, professional, and made my visit as comfortable as they possibly could."
— Birdeye User Review"The lady she sits in the reception is very tough while speaking with me and my brother,you can say she's a rude person and we will never back to this place again..."
— MapQuest User Review"Took my wife to this place and we gave are insurance card and they tried to over charge us! They wanted us to pay $150 when are office visits are 20 co pay!"
— MapQuest User ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 10, 2026.
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