Northern Maine Medical Center
General Surgery • Fort Kent, ME
About
Northern Maine Medical Center (Fort Kent, ME) is a nonprofit hospital providing comprehensive acute care, mental health, long-term care, and rehab services. Located in Fort Kent, it serves most of Aroostook County and operates 5 offices across Maine. The center employs about 79 staff (up ~8% YoY) and generates around $23.4M in annual revenue. For surgical care, the facility lists roles such as Surgical Technologist and supports providers like Nurse Practitioners/Physician Assistants, indicating active surgical services on site. Contact: info@nmmc.org | (207) 834-3155. Address: 194 E Main St, Fort Kent, ME 04743.
Clinic Type
General Surgery
Address
194 E Main St, Fort Kent, Maine 04743, US
Phone
2078343155
info@nmmc.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- CMS HCAHPS (via Momentary Labs): 4 out of 5 stars (based on 126 surveys) (126 surveys)
- WebMD (for individual surgeon Dr. Donald Sawyer Jr.): 5.0 out of 5 stars (7 ratings)
- Healthgrades (for Surgical Specialties department): 1 star (1 review)
Patients praise
- High general patient recommendation rates (reported around 78-92%)
- Strong scores for nurse and doctor communication in national surveys
- Recognition for patient experience quality (e.g., 5-star recognition for patient experience in some reports)
- Facility cleanliness generally rated highly by patients
Common complaints
- Reports of poor bedside manner and communication issues with some surgical staff
- Difficulty scheduling appointments and long wait times mentioned in specific departments
- Individual negative experiences regarding administrative processes, such as obtaining diagnostic results
- Anecdotal complaints regarding other hospital departments (e.g., psychiatry, emergency services) concerning patient treatment and insurance issues
"This surgeon lacked bedside manners and had poor communication skills. I would highly recommend going elsewhere. Deserves less than 1 star."
— Healthgrades review, June 2026"The Dr was nice but can’t get results of MRI!!! I’ve been in terrible pain for almost 4months!!! This is torture!!!!!"
— Healthgrades review, December 2024Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Northern Maine Medical Center launches COMPASS telemedicine service to enhance local access to specialist care - The County — Nov 14, 2025
- Two surgeons join Pines Health Services - The County — Mar 17, 2026
- A medical mall is opening in a former Aroostook Kmart building — Aug 1, 2025
- Aroostook nurses’ strike unnecessary, hospital CEO says — Sep 5, 2025
- A medical mall is opening in former Madawaska Kmart building - The County — Aug 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
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