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PromptMD Urgent Care

4.2 out of 5 · 55 reviews

Primary Care • Fort Lee, NJ • Since 2009 • 1 (Fort Lee) locations

About

PromptMD Urgent Care Center is a physician-owned urgent care network in New Jersey with four offices, including Fort Lee. Services offered: telemedicine, urgent care, COVID-19 testing, sports physicals, and lab testing. Locations include 2059 Hudson St, Fort Lee, NJ 07024; plus Hoboken, Jersey City, and another Hoboken address. Founded in 2009 and headquartered in Hoboken, PromptMD operates with a small team (about 13 employees) and is led by CEO Javed Islam. Contact numbers are available for appointments and inquiries.

Clinic Type

Primary Care

Address

2059 Hudson Street, Fort Lee, NJ 07024

Phone

201-944-1208

Email

—

Opening Hours

Monday – Friday 8am – 8pm; Saturday – Sunday 9am – 3pm

Emergency Care

Non-life-threatening urgent care; not a trauma/emergency facility

Services Offered

  • Urgent Care
  • X-Ray
  • On-site Lab Testing
  • COVID-19 testing
  • STD testing
  • Sports and camp physicals
  • Billing/insurance assistance
  • Walk-in same-day care
  • Online check-in
  • Pediatrics (teens/young adults)
  • Non-life-threatening illness and injuries care

Technology & Equipment

  • X-ray
  • On-site laboratory testing
  • Digital/check-in systems

Insurance & Payment

  • Not specified on page

No specific insurer list provided on page

Self-pay, Self-pay discounted rate $150/visit, Walk-ins welcome, Online check-in to save time, Self Pay $150/visit (discounted)

Languages Spoken

—

Pricing

  • Self Pay visit: $150
  • Additional testing pricing disclosed if required
  • No appointment needed; walk-ins welcome; online check-in available

Current Offers

Self Pay Special — $150/visit

FAQs

Do I need an appointment?

No appointment needed. Walk-ins are welcome; online check-in available.

Self Pay Patient?

We offer a discounted rate of $150/visit. If additional testing is needed, pricing will be disclosed.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye / Yelp: 4.2 out of 5 stars (55 reviews) (55 reviews)
  • Solv Health: 4.8 to 5.0 out of 5 stars (~50-100 reviews (combined across platforms))
  • Solv Health (FirstMed of NJ): 4.0 out of 5 stars (49 reviews) (49 reviews)

Patients praise

  • Professional and knowledgeable medical staff
  • Efficient appointment scheduling and walk-in accessibility
  • Clean and well-maintained facilities
  • Compassionate and attentive bedside manner

Common complaints

  • Reports of poor communication regarding prescriptions
  • Concerns regarding the competence of telehealth staff
  • Frustration with follow-up processes

"Fong is an extremely experienced, knowledgeable, attentive, caring doctor and his bedside manner is top notch."

— Yelp User Review

"This place is a real public health threat. specifically the telemed doctor with the glasses they have no idea what they are doing."

— Birdeye User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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