Primary Care Physician - Family Doctor

Patients praise

• Physicians who are described as excellent listeners, compassionate, and thorough
• Providers who take time to explain conditions and include patients in decision-making
• Staff who are friendly, helpful, and go above and beyond in patient care
• Highly rated individual doctors known for building long-term, trusting relationships with families

Common complaints

• Difficulty reaching offices by phone and excessive hold times
• Administrative disorganization including scheduling errors and loss of documents
• Billing issues, including surprise charges for routine discussions or procedures not performed
• Perceived lack of empathy or professionalism from some staff members and providers
• Long wait times for appointments and in the office