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Metrowest Ear Nose & Throat Associates

4.8 out of 5 · 30 reviews

Allergy & Asthma • Framingham, MA • Since 1994

About

Metrowest Ear, Nose & Throat Associates in Framingham, MA offers comprehensive ENT and audiology care for all ages. They diagnose and treat allergy-related issues, sinus disease, nasal obstruction, hearing loss, tinnitus, dizziness, infections, voice disorders, and sleep-related breathing conditions. The practice emphasizes a personalized, patient-centered approach with integrated audiology services to streamline testing, diagnosis, and treatment planning. Three office locations in Massachusetts (HQ at 61 Lincoln St., Framingham; Milford and additional Framingham office) provide coordinated ENT care across the MetroWest region. Contact: (508) 478-0941 or (508) 875-6124. Founded in 1994; privately held.

Clinic Type

Allergy & Asthma (multi-location group)

Address

61 Lincoln Street, Suite 207 Framingham, MA 01702-8264; 189 Main Street, Milford, MA 01757

Phone

(508) 875-6124

Email

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Opening Hours

Mon - Fri 9:00 am - 4:30 pm; Sat - Sun Closed

Services Offered

  • Allergies

Team

  • William D. Zimmerman M.D., Board certified by the American Academy of Otolaryngology-Head and Neck Surgery; Fellow of the American Academy of Otolaryngology-Head and Neck Surgery — Doctor/Physician

Insurance & Payment

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Languages Spoken

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FAQs

What are the practice hours?

Mon - Fri 9:00 am - 4:30 pm; Sat - Sun Closed

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Zocdoc: 4.8/5 (based on 30 reviews for Dr. William Zimmerman) (30)
  • Healthgrades: 9 ratings (for Dr. Yushan Wilson) (9)

Patients praise

  • Some individual physicians have high ratings for bedside manner and professionalism
  • Positive feedback regarding clear explanations during exams

Common complaints

  • Reports of rude, unprofessional front desk staff
  • Difficulties with scheduling appointments
  • Complaints about billing practices
  • Concerns that staff does not listen or explain conditions well

"Rude staff, they have no hesitation talking about patients in front of other patients."

— Yelp/Yahoo Local

"Dr Wilson and staff are very attentive and professional. Dr Wilson clearly explains what she is doing during her exam and treatment."

— Metrowest Ear Nose & Throat Testimonials page

"Avoid this place until they get new front desk staff. I called to ask a question and was yelled at on the phone for over 5 minutes for no reason."

— MapQuest/Yahoo Local

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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