MetroWest Physician Services OB/GYN
OB-GYN • Framingham, MA • Since 1991
About
Summary: MetroWest Medical Center is a teaching hospital serving Framingham and Natick, MA, and is the largest health care provider in the MetroWest region between Boston and Worcester. Formed by a 1992 merger, it has about 302 beds and operates MetroWest Wellness Center in Framingham. The system is affiliated with Tufts Children's Hospital and has a history of multiple ownership changes. MetroWest Physician Services includes OB/GYN providers (notably Dr. Jacquelyn O’Sullivan), with community outreach and educational engagements in Framingham. Addresses include multiple Framingham/Natick locations (Framingham 115 Lincoln St, Framingham; Natick 67 Union St).
Clinic Type
OB-GYN
Address
260 Cochituate Rd., Suite 102, Framingham, MA 01701
Phone
508.532.7510
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Opening Hours
Monday - Friday, 8 am - 4:30 pm
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. William Brazer): 4.6 out of 5 stars (based on 25 reviews) (25 reviews)
- Zocdoc (Dr. William Brazer): 5 out of 5 stars (based on 11 reviews) (11 reviews)
- WebMD (Practice Level): Not specifically rated (single negative review mentioned) (1 review)
Patients praise
- Individual physicians are often praised for their medical care and expertise
- Some patients report positive, compassionate, and helpful experiences with the medical team during visits
Common complaints
- Administrative and scheduling issues, including long hold times for appointments and difficulty reaching the office
- Reports of rude, unprofessional, or dismissive behavior by office staff, including receptionists, medical assistants, and nurses
- Concerns regarding the cleanliness of the clinical environment, such as mishandling of medical samples
- Frustration with long wait times and delays in urgent care access
"The medical assistant that roomed me Was very unprofessional Had no bedside manner. The nurse asked me to leave a urine sample and there were six other samples still left from throughout the day that no one had yet processed. It was kind of disgusting."
— Healthgrades (Patient review for Dr. William Brazer)"Terrible experience – I strongly recommend avoiding this practice. I’ve been a patient since 2019... I’ve had nothing but issues since. There have been consistent problems with appointment scheduling, and I had to wait over a year for my annual appointment."
— WebMD (Patient review for Metrowest Physician Services)"Extremely unprofessional. Nurse Anne Marie belittled me and was dismissive of my medical concerns. Zero on patient care."
— BirdEye (Patient review for Cochituate OB/GYN)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Snowstorm Didn’t Stop Deliveries at MetroWest Medical Center - Framingham Source — Feb 24, 2026
- Introducing Some of Our Newest Little Pumpkins Born at MetroWest Medical Center! - Framingham Source — Oct 10, 2025
- Community Invited to the Dedication of FSU's Eames Laboratories - Framingham Source — Apr 9, 2026
- ED Clinical Coordinator Job in Town of Framingham at Tenet — Jul 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
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