Ascension SE Wisconsin Hospital - Franklin - Emergency
Emergency Medicine • Franklin, WI • 1 (Franklin campus) locations
About
Summary: Mary's Hospital as part of Ascension Wisconsin, a nonprofit Catholic health system based in Milwaukee. - Ascension Wisconsin operates a network of hospitals, clinics, and care sites across the region, including Franklin, WI, with a focus on innovative, compassionate care. - Columbia St. - Key facts: nonprofit health system; part of Ascension; headquarters in Milwaukee; extensive network across Wisconsin; contact phone 888-985-7755.
Clinic Type
Emergency Medicine
Address
Franklin, WI
Phone
314-733-8000
giveawf@ascension.org
Opening Hours
24/7 emergency department
Emergency Care
Yes (24/7 emergency care, Level IV trauma center)
Services Offered
Technology & Equipment
Insurance & Payment
—
Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google: 4.6 out of 5 stars (37 reviews)
Patients praise
- Competent and professional medical and nursing staff
- Clean, quiet, and well-maintained facility environment
- Relatively short wait times for emergency services reported by some patients
- Staff perceived as respectful and thorough in explanations
Common complaints
- Persistent medical billing and insurance submission errors
- Difficulty communicating with billing department customer service
- Reports of excessive or inaccurate emergency room charges
- Allegations of incompetent care in the emergency department
"ER doctor Mauer was just what everyone wants from a doctor. She sat down bedside listened to, asked questions and was very patient... Everyone, including reception, nurse Jason were very nice."
— Birdeye review for Emergency - Ascension SE Wisconsin Hospital - Franklin Campus"Very poor level of care for Emergency. Charged thousands of dollars for a visit with an incompetent doctor"
— Patient reviews on MapQuest/Apple Maps"Emergency - Ascension SE Wisconsin Hospital - Franklin Campus in Franklin, WI is highlighted for having “the absolute best nurses ever” who “really know their stuff,” positioning this emergency department as a trusted choice..."
— Nextdoor community feedbackSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Coordinated cancer care at Ascension Wisconsin brings hope after liver cancer diagnosis | Ascension — Feb 1, 2026
- Ascension Wisconsin Hospitals Awarded Highest Patient Safety Rating from Federal Government's Hospital Quality Rating Program | Ascension — May 1, 2026
- Ascension Wisconsin moves to tele-ICUs at some hospitals, no ICU doctors on-site - AOL — May 6, 2026
- Ascension Wisconsin moves to tele-ICUs at some hospitals, no ICU doctors on-site — May 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
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