Williamson Health
Family Medicine • Franklin, TN
About
Williamson Health Primary Care offers family medicine and internal medicine at nine locations across Franklin, Spring Hill, Nolensville, and Thompson's Station, Tennessee. Services include preventive care, chronic disease management, mental health support, telehealth visits, minor illness and injury care, well-woman exams, and coordination of specialty care and hospitalizations.
Clinic Type
Family Medicine
Address
3301 Aspen Grove Drive Suite 107 Franklin, TN 37067; 1909 Mallory Lane Ste. 301 Franklin, TN 37067; 7216 Nolensville Road Ste. 200 Nolensville, TN 37135; 5073 Main Street Ste. 150 Spring Hill, TN 37174; 5221 Port Royal Road Spring Hill, TN 37174; 1106 Elliston Way Ste. 202 Thompson’s Station, TN 37179; 1950 Downs Boulevard Ste. 102 Franklin, TN 37067; 4601 Carothers Parkway Ste. 225 Franklin, TN 37067; 4323 Carothers Parkway Ste. 505 Franklin, TN 37067
Phone
(615) 435-5000
qualityassurance@wmed.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What primary care services are offered?
Family medicine, internal medicine, telehealth, screenings/checkups, vaccinations, chronic disease management, mental health, and more.
What services are available at Williamson Health Family Medicine?
Family medicine and internal medicine with care for whole family, including preventive care, chronic disease management, minor illness and injuries, well-woman exams, mental health support, and coordination of subspecialty care and hospitalizations.
How do I book an appointment?
Call your preferred office or complete the online form to schedule your first appointment.
Do you offer telehealth/virtual visits?
Yes, telehealth/virtual visits are available.
What are steps to find a location and providers?
1) Find a location, 2) Select a provider at that location, 3) Request an appointment.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Williamson Medical Group; Arthur Williams, D.O.): 4.9/5 (293)
- Birdeye (Williamson Health Medical Group; Family and Internal Medicine): 5.0/5 (898)
- Birdeye (Williamson Medical Center): 4.1/5 (1,506)
- Healthgrades (Williamson Medical Center): 72% recommendation rate (N/A)
Patients praise
- Doctors and nurse practitioners described as attentive, caring, and thorough listeners
- Professional and polite clinical staff interactions during appointments
- High patient satisfaction with the quality of medical care and treatment plans provided by specific providers
- Cleanliness of facilities and timely assistance during visits once checked in
Common complaints
- Difficulty reaching staff by phone and slow communication/follow-up
- Issues with appointment scheduling and availability for primary care visits
- Billing and administrative errors regarding insurance/authorizations
- Reports of unprofessional conduct by some front-desk or hospital staff
"Dr Williams is the best. He takes the time necessary during your visit and the care provided is rare... Other practices these days are not much different than walk in clinics... Highly recommend him."
— Birdeye user review"Great physician, but NO ONE EVER ANSWERS THE PHONE! We leave message after message and if were lucky, well hear back from someone days later."
— Medical-health.com user review"I received an erroneous $1,144 bill... because Dr. Milstone's staff (or shared staff of the Sleep Medicine clinic) failed to put my VA authorization number on the referral."
— Birdeye user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Cool Springs Primary Care at Aspen Grove - Williamson Health — Sep 18, 2025
- Williamson Health Announces Opening of New Primary Care Clinic ... — Sep 17, 2025
- Williamson Health Medical Group Welcomes New Physician — Oct 30, 2025
- Williamson Health announces opening of new primary care clinic in Cool Springs | | williamsonherald.com — Oct 2, 2025
Information sourced from the clinic's website as of July 11, 2026.
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