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Tennessee Oncology Proton Center – Franklin

4.2 out of 5 · 53 reviews

Oncology • Franklin, TN

About

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Tennessee Oncology Proton Center – Franklin is located at 4588 Carothers Parkway in Franklin, Tennessee. The center is a member of the National Association for Proton Therapy and offers proton therapy, an innovative cancer treatment that delivers radiation directly to tumors while sparing healthy tissue.

Clinic Type

Oncology

Address

4588 Carothers Parkway, Franklin, TN 37067

Phone

844-742-2737

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://proton-therapy.org/map-location/tennessee-oncology-franklin/

Services Offered

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Insurance & Payment

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Languages Spoken

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Social Media

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Photos

Tennessee Oncology Proton Center – Franklin, oncology clinic in Franklin, TN — photo 1 of 8Tennessee Oncology Proton Center – Franklin, oncology clinic in Franklin, TN — photo 2 of 8Tennessee Oncology Proton Center – Franklin, oncology clinic in Franklin, TN — photo 3 of 8Tennessee Oncology Proton Center – Franklin, oncology clinic in Franklin, TN — photo 4 of 8Tennessee Oncology Proton Center – Franklin, oncology clinic in Franklin, TN — photo 5 of 8Tennessee Oncology Proton Center – Franklin, oncology clinic in Franklin, TN — photo 6 of 8Tennessee Oncology Proton Center – Franklin, oncology clinic in Franklin, TN — photo 7 of 8Tennessee Oncology Proton Center – Franklin, oncology clinic in Franklin, TN — photo 8 of 8

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.7/5 stars (24 reviews)
  • Yelp: 3.8/5 stars (29 reviews (across all Tennessee Oncology locations))

Patients praise

  • High praise for medical staff, including doctors and nurses, for being professional, kind, and caring
  • Positive, gentle, and calm atmosphere of the facility
  • Appreciation for patient-centered amenities like snacks and activities in the waiting area
  • Effectiveness of proton therapy treatment reported by some patients

Common complaints

  • Long wait times for appointments and treatments
  • Concerns regarding administrative, lab, and office staff communication and helpfulness
  • Perceived focus on scheduling/volume over patient-centered care in some reviews
  • Occasional difficulty with physician accessibility or communication style

"Expect to wait a minimum of an hour! 8 visits before I changed, not one time was my wait less than an hour…"

— Birdeye user review

"Everybody there are super friendly and helpful."

— LocalityBiz user review

"These people were obviously not feeling well and having to wait for hours saddened my heart. Obviously a scheduling problem that needs to be fixed."

— Yelp user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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