HealthFirst Family
Women's Health • Franklin, NH • Since 1996
About
HealthFirst Family Care Center, Inc. is a nonprofit Federally Qualified Health Center providing comprehensive women’s health services in Franklin and Laconia, NH (Twin Rivers and Lakes Region). Highlights relevant to your query: - Services include women’s health, family medicine, behavioral health, nutrition, and medication-assisted treatment. - Certified Level III Patient-Centered Medical Home by NCQA, emphasizing coordinated, high-quality care. - Mission-centered: primary care and preventive services for all, regardless of ability to pay or insurance status. - Located at 841 Central Street, Franklin, NH (HQ) with additional offices in Laconia. - Founded in 1996; operates 5 offices with a focus on accessible women’s health within the community.
Clinic Type
Women's Health
Address
841 Central Street, Franklin, NH 03235, US
Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- rater8: 4.97 out of 5 stars (246 ratings)
- vitals.com: 2.7 out of 5 stars (for individual provider)
Patients praise
- Attentive and laid-back providers who listen to concerns
- Willingness to explore alternative treatments
- Generally high aggregated ratings on some platforms like rater8
Common complaints
- Incompetent office staff
- Billing issues
- Lack of communication/failure to return calls
- Unprofessional behavior/feeling judged or stigmatized
- Dissatisfaction with medical care and lack of listening
"Office staff is completely incompetent, and they are aware their billing system is not billing correctly and won't do anything. If staff actually does get back to you. You can't call back because they don't leave a name or site location. These people only care about your money and not your health"
— LocalityBiz user review"Dr. Janeway is very attentive and laid back. She listens to all my concerns and is willing to try alternative ..."
— Yelp user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- 'We need every bit': Franklin health center secures congressional funds for facility expansion - Concord Monitor — Feb 19, 2026
- Goodlander talks challenges facing health care in Franklin | Local News | laconiadailysun.com — Feb 18, 2026
- Concord Monitor: ‘We need every bit’: Franklin health center secures congressional funds to expand facility - Congresswoman Maggie Goodlander — Feb 19, 2026
- HealthFirst Staff Shine During Community Health Center Week | HealthFirst Family Care Center, Inc. — Aug 13, 2025
Information sourced from the clinic's website as of July 11, 2026.
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