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Medical Imaging Services in Frederick, MD

4.8 out of 5 · 2,896 reviews

Imaging • Frederick, MD • Since 1902

About

Summary: Frederick Health is a nonprofit health system based in Frederick, MD, offering a full range of medical services through Frederick Health Hospital, Frederick Health Medical Group, and related divisions (Employer Solutions, Home Care, and Hospice). With over 4,000 team members and more than 25 locations across Frederick County, they provide comprehensive, community-focused care, including ambulatory centers, a freestanding cancer institute, two urgent care sites, and a hospital. They operate a large multi-specialty medical group (100+ providers across 17 specialties) and emphasize easy access to care and friendly service. For medical imaging specifically, while the page highlights overall services and facilities, it indicates a broad healthcare network under Frederick Health that would include imaging services within its hospitals and ambulatory/medical group locations. If you need exact imaging modalities (MRI/CT/X-ray/Ultrasound) and locations, a direct search within their facilities or a call to Frederick Health would confirm specific imaging services and clinic sites.

Clinic Type

Imaging

Address

Frederick Imaging Center, 67 Thomas Johnson Dr., Frederick, MD 21702

Phone

40-566-3420

Email

help@pocket.health

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Medical Imaging Services

Technology & Equipment

  • Imaging (medical)

Insurance & Payment

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Languages Spoken

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FAQs

Have questions? Please call PocketHealth directly at 1-855-381-8522 or email help@pocket.health

PocketHealth contact and email for imaging portal assistance.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Community Radiology Associates - Rose Hill Imaging Center: 4.8/5 (2,894 (Birdeye/Google aggregated))
  • Family Imaging: Generally high (implied by anecdotal reviews) (7 reviews indexed)
  • Frederick Radiology Diagnostic Center: 5/5 (2 reviews indexed)

Patients praise

  • Professional, friendly, and welcoming staff who explain procedures clearly
  • Efficient scheduling processes and shorter wait times compared to hospitals
  • Comfortable and clean facility environments with amenities like refreshments and music
  • High-quality diagnostic results and advanced imaging technology

Common complaints

  • Billing and insurance disputes, including difficulties with refunds and communication with billing departments
  • Occasional administrative or procedural errors, such as mismanaged records or communication issues during procedures
  • Parking challenges during peak hours at some locations

"The space is extremely nice and homey. 2 tv’s, a keurig, super comfy leather couches, vintage chairs and design, just such a nice spot! ... The technician explained everything thoroughly and was very kind."

— Family Imaging Patient Review

"Horrible to deal with. During one of my appointments they gave me someone else's results... They processed money on my HSA and will now take 30 days to refund the payment."

— Community Radiology Associates Patient Review

"If I could give 0 stars, I would. The procedure itself was fine. The billing department, even when THEY ARE 100% WRONG is like dealing with the mafia."

— Community Radiology Associates Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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