Physicians Immediate Care
Urgent Care • Freeport, IL • Since 2012 • Multiple locations (Freeport center listed) locations
About
WellNow Urgent Care (formerly Five Star Urgent Care) is a national walk-in clinic network providing urgent care for illnesses and injuries, rapid testing, and other health services. The Freeport location is part of WellNow’s portfolio, which operates clinics across Illinois, Indiana, Michigan, New York, and Pennsylvania. Key details: - Parent company: WellNow Urgent Care - Former affiliation: Acquired Physicians Immediate Care in 2022 - Headquarters: Chicago, Illinois - Revenue: about $175.9 million - Network scope includes multiple US locations (data focused on the Freeport entry within the network) Note: The provided extract confirms WellNow’s acquisition of Physicians Immediate Care in 2022 and positions WellNow as a large, multi-state urgent care provider.
Clinic Type
Urgent Care
Address
1009 Fairway Drive, Freeport
Phone
(815) 986-4200
wn5442@wellnow.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes, WellNow Virtual Care is available.
Emergency Care
If you have a true emergency, call 911 immediately.
Services Offered
Technology & Equipment
Insurance & Payment
No Insurance? No problem. WellNow Urgent Care has competitive pricing for uninsured; accepts credit/debit cards.
Credit cards, Debit cards, Insurance, Cash (not explicitly stated), credit and debit cards
Languages Spoken
—
Pricing
FAQs
Do I need an appointment?
You are welcome to simply walk into any WellNow location. No appointment and no referral is required.
What should I bring when visiting?
Health insurance card (if you plan to use insurance), photo ID, and a list of current medications.
Do I need an appointment to visit a WellNow Urgent Care facility?
You are welcome to simply walk into any WellNow location. No appointment and no referral is required. Simply walk in or, if preferred, you can check in online at a WellNow center of your choice.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.5 out of 5 stars (903 reviews)
Patients praise
- Kind, professional, and knowledgeable medical staff
- Efficient and timely service
- Thorough explanations of diagnoses and treatments
- Helpful front desk staff
Common complaints
- Numerous customer complaints filed with the Better Business Bureau against the parent company/brand entity
"My husband and I both scheduled appointments yesterday. We were able to get in earlier!!! Front desk person, med asst, and PA were kind, patient, and helpful. They took their time with us: PA explaining diagnosis, treatment, and condition..."
— LocalityBiz user review"I’m new to the area, and I came in for a head injury. Everyone was wonderful, Dr Dan and the nurses who assisted me were very attentive and knowledgeable. They got me cleaned up and closed up quickly."
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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