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General Surgery, Surgeons, Physicians

4.4 out of 5 · 245 reviews

General SurgeryGainesville, GA • multiple locations in Gainesville area locations

Clinic Type

General Surgery

Address

Gainesville, GA (multiple convenient locations)

Phone

770-536-2323

Email

MyChart.Support@nghs.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • General surgery
  • Minimally invasive surgery
  • Thyroid & Parathyroid treatment
  • Gallbladder removal
  • Hernia repair
  • Hemorrhoid treatment
  • Appendix removal
  • Breast cancer care
  • Breast imaging
  • Ultrasound
  • Stereotactic biopsies
  • In-office procedures
  • Hospital-based surgery
  • Outpatient surgery
  • Robotic surgery
  • Colonoscopy
  • Imaging services
  • Laboratory services
  • MyChart patient portal
  • Anesthesia services
  • Physical therapy
  • Gainesville Surgery Center access
  • NGMC hospital privileges

Technology & Equipment

  • da Vinci Robotic Surgery System
  • on-site imaging: MRI, ultrasound, X-ray, CT
  • MyChart patient portal

Team

  • Aycinena M.D., FACS, FASCRS — Surgeon
  • Chad M. M.D., M.D., FACS — Surgeon

Insurance & Payment

Phone scheduling 770-536-2323, in-office procedures, MyChart portal for records (indirectly)

Languages Spoken

FAQs

General Surgery

User query: Extract the practical patient details for this General Surgery clinic: exact opening hours, full street address with zip code, contact phone and email, insurances accepted, payment options, languages spoken, telehealth availability, awards/accreditations, emergency care, and every FAQ question with its answer

Awards & Accreditations

  • Leadership in colon cancer screening with more than 2,000 colonoscopies performed annually

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Brian Pickens): 4.3/5 (48)
  • Vitals (Dr. Bruce W. Brient): 4.0/5
  • Birdeye (HCA Florida Gainesville Surgical Group): 4.4/5 (150)
  • WebMD (Dr. Panagiotis Sarantos): 4.0/5 (16 ratings (2 written reviews))
  • Healthgrades (Dr. Julie Stortz): 5.0/5 (1)
  • US News (Dr. Steven J. Hughes): 5.0/5 (30)

Patients praise

  • High levels of trust in surgical expertise and professional skill.
  • Appreciation for thorough explanations, clear communication, and compassionate bedside manner.
  • Positive outcomes following complex, minimally invasive, and robotic surgeries.
  • Effective coordination of care and successful surgical results in cancer treatment.

Common complaints

  • Concerns regarding medical staff professionalism and responsiveness, including difficulty scheduling appointments or obtaining returns on communication.
  • Reports of perceived surgical errors and complications, including allegations of surgical negligence or poor postoperative outcomes.
  • Isolated reports of poor bedside manner or dismissive communication styles.

"Dr Pickens... did not rush and answers all questions and concerns. I trust his guidance and advice. His staff are also very nice and kind."

Healthgrades patient review

"Dr. Lucarelli was dismissive and condescending from the first visit and beyond."

Birdeye patient review

"Botched Surgery, Lies, and Life-Threatening Bleed... In a routine laparoscopic hernia repair, Peter Sarantos made a serious surgical error."

WebMD patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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