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Medical Associates Clinic

Family Medicine • Galena, IL • Since 1924

About

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Medical Associates Clinic is a multi-location healthcare provider serving parts of Iowa, Illinois, and Wisconsin. In relation to Galena, Illinois, they list clinics and services across several Midwest locations, with a broader network including Dubuque, IA; Bellevue, Cascade, Dyersville, IA; Cuba City and Platteville, WI; and Elizabeth and Galena, IL. The Galena site corresponds to their Illinois locations network, part of a six-office United States footprint. For Galena specifically, the clinic is positioned within the Galena, IL area as part of Medical Associates Clinic’s regional care system.

Clinic Type

Family Medicine

Address

10988 Bartell Blvd, Galena, IL 61036

Phone

https://www.mahealthcare.com/contact/phone-directory/

Email

CustomerService@mahealthcare.com

Opening Hours

Sunday: Closed; Monday: 7:30 AM - 5:00 PM; Tuesday: 7:30 AM - 5:00 PM; Wednesday: 7:30 AM - 5:00 PM; Thursday: 7:30 AM - 5:00 PM; Friday: 7:30 AM - 5:00 PM; Saturday: Closed

Website

https://www.mahealthcare.com/locations/locations-profile/medical-associates-clinic-galena/

Services Offered

Family Medicine
Onsite laboratory
X-ray
Eye care and optical shop
Physical therapy
Pediatrics
Geriatrics
Well-woman care
Colonoscopy
Minor surgical procedures
Lesion biopsies
Joint injections
Worker’s Compensation evaluations
Newborn visits
Pediatric and well-child visits
Laboratory testing (venipuncture, point-of-care tests)
DEXA scans
Pharmacy services
Medical special referrals to Dubuque

Technology & Equipment

Onsite laboratory
X-ray
DEXA
Optical shop
Pharmacy
Point-of-care tests

Insurance & Payment

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Languages Spoken

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Social Media

Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Medical Associates Official Website (Dr. Maria Hernandez): 4.9/5 (330 reviews)
Medical Associates Official Website (Dr. Mary Koenigs): 5.0/5 (357 reviews)
General third-party business directories: Varies (individual star ratings range from 1 to 5) (Limited number of public platform reviews)

Patients praise

High satisfaction scores for individual physicians like Dr. Maria Hernandez and Dr. Mary Koenigs
Reports of helpful and efficient care for acute issues such as urgent medical needs
Praise for staff being knowledgeable, caring, and attentive to concerns

Common complaints

Concerns regarding billing transparency and unexpected costs
Complaints about customer service and perceived staff unprofessionalism
Specific reports of negative experiences related to care continuity and patient-provider interactions
Confusion regarding clinic operating hours and signage

"The receptionist and Nurse Practitioner (Kim, I believe) were so nice and helpful! I was in and out within 15-20 minutes... Much appreciated!"

— LocalityBiz User Review

"They do not disclose when something will cost you. Then you get surprised by the bill. Bad customer service."

— Yelp User Review

"Dr. Vandigo is without a doubt the best doctor we have ever dealt with! He is very caring and knowledgeable. He takes the time to listen to your concerns."

— LocalityBiz User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Galena hospital to host information sessions on lymphedema, edema | Tri-state News | telegraphherald.com — Jun 9, 2026
Galena hospital to host free workshop on Medicare | Tri-state News | telegraphherald.com — Oct 21, 2025
Galena hospital plans free workshop on healthy eating during holiday season | Tri-state News | telegraphherald.com — Nov 11, 2025
Galena hospital to hold diabetes prevention program | Tri-state News | telegraphherald.com — Jan 13, 2026

Information sourced from the clinic's website as of July 11, 2026.

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