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Medical Associates Clinic

Gastroenterology • Galena, IL • Since 1924

About

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Medical Associates Clinic is a multi-location healthcare provider serving parts of Iowa, Illinois, and Wisconsin. In relation to Galena, Illinois, they list clinics and services across several Midwest locations, with a broader network including Dubuque, IA; Bellevue, Cascade, Dyersville, IA; Cuba City and Platteville, WI; and Elizabeth and Galena, IL. The Galena site corresponds to their Illinois locations network, part of a six-office United States footprint. For Galena specifically, the clinic is positioned within the Galena, IL area as part of Medical Associates Clinic’s regional care system.

Clinic Type

Gastroenterology

Address

10988 Bartell Blvd, Galena, IL 61036

Phone

815-777-0900

Email

CustomerService@mahealthcare.com

Opening Hours

Mon-Thu 7:30 AM - 5:00 PM; Fri 7:30 AM - 5:00 PM; Sun: Closed; Sat: Closed

Website

https://www.mahealthcare.com/locations/locations-profile/medical-associates-clinic-galena/

Services Offered

  • Primary care
  • Pediatrics
  • Family medicine
  • Laboratory services
  • X-ray/DEXA
  • Physical therapy
  • Ophthalmology/eye care
  • Optical shop
  • Well-woman care
  • IUD/pap smears
  • Colonoscopy
  • Geriatric medicine
  • Joint injections
  • Worker’s Compensation evaluations
  • Minor surgical procedures
  • Lesion biopsies
  • Newborn visits
  • Pediatric visits
  • Well-child visits
  • Onsite pharmacy
  • Venipuncture
  • Point-of-care tests
  • Onsite imaging

Insurance & Payment

—

Languages Spoken

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FAQs

Receive family medicine care in Galena, Illinois.

The Medical Associates Galena Clinic offers a wide range of healthcare services to people in this community from birth to old age. Our goal is to provide families in the community with exceptional healthcare delivered with compassion and a personal approach.

Social Media

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Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals: 4.6 (provider-level rating shown)
  • mahealthcare.com (Mary Koenigs profile): 4.9 / 5 (368 reviews)
  • LocalityBiz: Star ratings shown in snippets (varied, e.g., ★☆☆☆☆ and ★★☆☆☆ plus ★★★★★ examples)

Patients praise

  • Friendly/helpful staff and fast service for urgent visits
  • Caring, knowledgeable providers who listen and take time with patients
  • Warm/welcoming environment and respectful, professional care
  • Compassion and not rushing patients (at least for specific providers)

Common complaints

  • Billing transparency/customer service issues (surprise bills, not disclosing costs)
  • Perceived refusal/disruption of care and problems with access to medications for a disabled son
  • Claims of inadequate treatment/malpractice and being told symptoms were “in your head”
  • Website/clinic operational confusion (e.g., signage showing open on weekends when not)

"“They do not disclose when something will cost you. Then you get surprised by the bill. Bad customer service.”"

— Yelp review snippet for Medical Associates Clinic (Galena)

"“You let me die… Well now…I've been dead now for almost a year…because of your malpractice”"

— LocalityBiz review snippet (Medical Associates Clinic, Galena)

"“The receptionist and Nurse Practitioner… were so nice and helpful! … in and out within 15-20 minutes … prescribed a medication.”"

— LocalityBiz review snippet (Medical Associates Clinic, Galena)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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