Mercy Clinic Orthopedics
Orthopedics • Galena, IL • Since 1896 • 1 (Galena) locations
About
Summary: Mercy Hospital Joplin is a nonprofit, Level II trauma hospital in Joplin, Missouri (100 Mercy Way, 64804). It originated as St. John’s Regional Medical Center, suffered severe damage in the 2011 Joplin tornado, and reopened in 2015 after rebuilding. The facility offers compassionate medical and specialty care and is affiliated with Kansas City University of Medicine and Biosciences. It has 100+ beds, about 138 employees, and operates under Mercy’s Southwestern Missouri network. Noted for its trauma services, comprehensive care, and a history tied to major regional events. For orthopedic-specific care, Mercy Hospital Joplin provides general orthopedic services within its medical-surgical offerings and has related leadership and clinical staff, though no dedicated orthopedic clinic location is listed in the provided details. If seeking Orthopedics in Galena KS or Joplin MO under Mercy, this hospital represents the Mercy system’s Joplin presence. Contact: (417) 781-2727.
Clinic Type
Orthopedics
Address
444 Four States Drive, Suite 1A, Galena, KS 66739
Phone
(877) 783-4441
disabilityaccommodations@mercy.net
Opening Hours
By appointment only. Please call to schedule.
Services Offered
Technology & Equipment
Insurance & Payment
—
Languages Spoken
FAQs
What are the hours of operation?
Hours: By appointment only. Please call to schedule.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google reviews) for Mercy Clinic Orthopedics - Galena: 3.9 out of 5 stars (123 reviews)
- Internal Mercy Clinic post-care survey for a Joplin orthopedic provider: 4.8 out of 5 stars (347 ratings)
Patients praise
- Highly compassionate and knowledgeable orthopedic providers
- Successful surgical outcomes, including hip, knee, and shoulder replacements
- Patients report feeling listened to and cared for by specific surgeons
- Convenience of care across multiple regional locations in Kansas and Missouri
Common complaints
- Difficulties with the scheduling department and long wait times for appointments
- Inconsistent communication between staff and patients
- Concerns regarding dismissive care and failure to diagnose chronic pain issues
- Administrative/paperwork issues and occasional poor customer service at some Mercy locations
"Mercy asked me to arrive 15 minutes early... the provider was 15 minutes late... My family doctor referred me for carpal tunnel but the diagnosis was uncertain... I am discouraged."
— Patient review on Birdeye/Google for Mercy Clinic Orthopedics - Galena"I really appreciate the way my doctor is. He's very nice very considerate and listens very well. Thank you for all that you do."
— Patient comment for Dr. John T. Ogden on Mercy's official website"The good sized group in which he practices can have the problems of a large group practice depending on the current office manager, individual staff, etc. But once through that aspect of the 'system' the care is excellent."
— Patient review for Dr. David E. Eisenhauer on VitalsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Freeman Health System’s Dr. Derek Miller Noted by Newsweek for Knee Surgery Excellence – Joplin Business Outlook — Oct 2, 2025
- Mercy opens new clinics in Dexter, Mo. — Nov 17, 2025
- Joplin doctor noted by Newsweek for knee surgery excellence | The McDonald County Press — Oct 1, 2025
- St. Francois County health providers join Mercy network - KBSI FOX23 News Cape Girardeau News | Paducah News — Sep 2, 2025
- Children's Mercy Opens New Express Care and Orthopedic Injury Clinic in Kansas City's Northland — Mar 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
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