Medical Associates Clinic
Rural Health Clinic • Galena, IL • Since 1924
About
Medical Associates Clinic is a multi-location healthcare provider serving parts of Iowa, Illinois, and Wisconsin. In relation to Galena, Illinois, they list clinics and services across several Midwest locations, with a broader network including Dubuque, IA; Bellevue, Cascade, Dyersville, IA; Cuba City and Platteville, WI; and Elizabeth and Galena, IL. The Galena site corresponds to their Illinois locations network, part of a six-office United States footprint. For Galena specifically, the clinic is positioned within the Galena, IL area as part of Medical Associates Clinic’s regional care system.
Clinic Type
Rural Health Clinic
Address
10988 Bartell Blvd, Galena, IL 61036
Phone
10988 Bartell Blvd
CustomerService@mahealthcare.com
Opening Hours
Sunday: Closed; Monday: 7:30 AM - 5:00 PM; Tuesday: 7:30 AM - 5:00 PM; Wednesday: 7:30 AM - 5:00 PM; Thursday: 7:30 AM - 5:00 PM; Friday: 7:30 AM - 5:00 PM; Saturday: Closed
Services Offered
Technology & Equipment
Insurance & Payment
—
Languages Spoken
—
FAQs
Receive family medicine care in Galena, Illinois.
The Medical Associates Galena Clinic offers a wide range of healthcare services to people in this community from birth to old age. Our goal is to provide families in the community with exceptional healthcare delivered with compassion and a personal approach.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Medical Associates Official Website (Dr. Mary Koenigs): 5.0 / 5 (357 reviews)
- Medical Associates Official Website (Dr. Maria Hernandez): 4.9 / 5 (330 reviews)
Patients praise
- Highly rated individual physicians with many positive reviews (e.g., Dr. Koenigs, Dr. Hernandez, Dr. Vandigo)
- Compassionate and knowledgeable care from specific providers
- Helpful and efficient service reported by some patients
Common complaints
- Concerns regarding quality of care and diagnosis accuracy
- Billing surprises and lack of cost transparency
- Issues with communication, staff demeanor, and perceived unprofessionalism
- Reports of being dismissed as patients and medication management disputes
- Inaccurate information regarding operating hours on signage
"Dr. Vandigo is without a doubt the best doctor we have ever dealt with! He is very caring and knowledgeable. He takes the time to listen to your concerns."
— LocalityBiz User Review"That is the only dr in our town! Now we have to travel 1 1/2 hrs away!! We have been going to this clinic for 40yrs!!... What they did is legal!! But does not make it right!!"
— PissedConsumer User Review"They do not disclose when something will cost you. Then you get surprised by the bill. Bad customer service."
— Yelp User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Galena hospital to host information sessions on lymphedema, edema | Tri-state News | telegraphherald.com — Jun 9, 2026
- Galena hospital to host free workshop on Medicare | Tri-state News | telegraphherald.com — Oct 21, 2025
- Galena hospital plans free workshop on healthy eating during holiday season | Tri-state News | telegraphherald.com — Nov 11, 2025
- Galena hospital to hold diabetes prevention program | Tri-state News | telegraphherald.com — Jan 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other rural health clinic clinics in Galena, or search the full directory by insurance, ratings, and more.