Midwest Health Clinic
Rural Health Clinic • Galena, IL • Since 2007
About
Summary: Midwest Medical Center is a nonprofit healthcare facility based in Galena, Illinois, with additional offices in Elizabeth and Galena. Founded in 2007, it offers a broad range of services including behavioral health, rehabilitation, pharmacy, fitness, classes, and an athlete performance academy, aiming for quality, compassionate care with typically low ER wait times. The organization operates six offices nationwide (all in the U.S., primarily Galena and Elizabeth) and employs about 44 staff. Contact options include multiple local phone numbers and the main website midwestmedicalcenter.org for more information.
Clinic Type
Rural Health Clinic
Address
One Medical Center Drive, Galena, IL 61036
Phone
815-777-1340
jkeeffer@midwestmedicalcenter.org
Opening Hours
Extended Care Hours: Monday-Thursday 7:30 AM–8:00 PM; Friday 7:30 AM–5:00 PM; Saturday 8:00 AM–12:00 PM
Services Offered
—
Team
Insurance & Payment
insurance, self-pay, credit/debit
Languages Spoken
FAQs
What are the Extended Care hours?
Monday-Thursday 7:30 AM-8:00 PM; Friday 7:30 AM-5:00 PM; Saturday 8:00 AM-12:00 PM.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- CMS HCAHPS (reported via Momentary Labs): 5 out of 5 stars (based on 133 survey responses) (133 responses)
- Facebook: 70% recommend (25 reviews)
- Facebook (via Give Freely): 66% recommend (28 reviews)
Patients praise
- High patient satisfaction ratings for overall hospital experience
- Excellent nurse and doctor communication reported in formal surveys
- Positive feedback regarding cleanliness, quietness, and staff responsiveness
- Appreciation for personalized, seamless care in local orthopedic services
Common complaints
- Confusion regarding available services (convenient care vs. emergency)
- Dissatisfaction with communication and staff training regarding service offerings
- Specific patient report of serious diagnostic error (misdiagnosis of cardiac event)
"From the time we set the appointment to actually meeting Dr. Dammann, we had nothing but a five-star experience."
— Midwest Medical Center Patient Story"Misdiagnosed my heart attack as a musculoskeletal issue... Nearly died... This guy only cares about reoccurring billing, patients beware."
— WebMD Patient Review of Dr. Richard FarrellSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Our Town Galena: Two big projects could have a lasting impact on the city — Aug 7, 2025
- Galena hospital to hold diabetes prevention program | Tri-state News | telegraphherald.com — Jan 13, 2026
- Galena hospital to host free workshop on Medicare | Tri-state News | telegraphherald.com — Oct 21, 2025
- Galena hospital to host information sessions on lymphedema, edema | Tri-state News | telegraphherald.com — Jun 9, 2026
- Improving rural health care takes financing — and creativity — Aug 7, 2025
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other rural health clinic clinics in Galena, or search the full directory by insurance, ratings, and more.