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OSF Medical Group

Urology • Galesburg, IL

About

Summary: - Key details: 5 employees, annual revenue about $9.55M, headquartered in Covington, IN; services span clinical, nursing, pharmacy, and palliative care. - Locations listed: Covington, IN; Danville, IL (707 N Logan Ave) and Covington/Logan Ave in IN/IL. - Not specific to Urology or OSF Medical Group – Urology in Galesburg. You may want to search OSF HealthCare locations for the Galesburg urology clinic or OSF Medical Group specialties.

Clinic Type

Urology

Address

OSF Medical Group – Urology, Galesburg

Phone

(309) 655-3897

Email

HRServiceCenter@osfhealthcare.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Urology

Insurance & Payment

  • https://osfhealthcare.org/patients-visitors/billing-insurance/insurance/insurance-plans-accepted

Visit our insurance page for a list of accepted insurances. For specific plan information, check with your insurance provider.

Languages Spoken

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FAQs

What insurances are accepted?

Visit our insurance page for a list of accepted insurances. For specific plan information, check with your insurance provider.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • US News & World Report (Urologist Dr. Ralph Benejam): 5/5 (115 reviews)
  • US News & World Report (Urologist Dr. Olufenwa Milhouse): 5/5 (200 reviews)
  • BirdEye (OSF Medical Group: Urology): Not explicitly aggregated (2 reviews)

Patients praise

  • High quality of clinical care received once an appointment is successfully secured
  • Instances of professional and efficient staff interactions reported by some patients

Common complaints

  • Difficulty scheduling appointments, including reports of being given incorrect addresses or long wait times on the phone
  • Communication issues, specifically regarding prescription refills and returning voicemails
  • Frustrations with administrative processes and specimen collection procedures
  • Concerns regarding perceived staff/physician competence and thoroughness in previous experiences

"Excellent care once you get in. 30-45 minutes on the phone for a simple question. They will screw up your medical tests, mismanage you appointments and act like they are doing you a favor when they talk to you."

— BirdEye review

"The person on the phone told me that they have a problem with the scheduling team, giving out the wrong address for appointments regularly."

— LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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