Novant Health Family Medicine Gastonia
Family Medicine • Gastonia, NC
About
Novant Health Family Medicine Gastonia is a primary care clinic in Gastonia, NC, located at Summit Crossing Place off E Ozark Ave and New Hope Road. The clinic offers walk-in and after-hours care Monday through Friday, serving patients of all ages with services including pediatrics, gynecologic care, chronic disease management, sports medicine, and laboratory services.
Clinic Type
Family Medicine
Address
Summit Crossing Place, Gastonia, just off E Ozark Ave and New Hope Road
Phone
—
—
Opening Hours
Walk-in hours Monday through Friday from 10:30 a.m. to 6:40 p.m.
Services Offered
Insurance & Payment
—
Languages Spoken
—
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (Novant Health Family Physicians Gastonia): 4.6 out of 5 stars (374 reviews)
Patients praise
- Patients frequently praise providers for being attentive, knowledgeable, and caring
- Nursing and support staff are often described as friendly and professional
- Modern and clean facility environment noted by several patients
- Efficient check-in process and minimal wait times cited by many reviewers
- Strong, long-term patient-provider relationships reported
Common complaints
- Occasional scheduling delays or lengthy wait times for appointments
- Issues with communication regarding appointment rescheduling
- Reports of slow or incompetent support staff in some local practices
- Concerns regarding billing processes and communication from administrative departments
- Difficulties with medication refill requests and pharmacy communication in some instances
"The attention is spot on, and the staff of nurses are so good at what they do. Check in is always easy, and everyone is friendly. Caring, and concerned staff."
— Birdeye Reviewer"A few reviews mention occasional scheduling delays or lengthy wait times when new patients attempt to secure immediate appointments; some felt communication could be improved regarding appointment rescheduling."
— Wheree SummarySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other family medicine clinics in Gastonia, or search the full directory by insurance, ratings, and more.