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Piedmont Plastic Surgery and Dermatology

4.9 out of 5 · 2,300 reviews

Plastic Surgery • Gastonia, NC

About

Piedmont Plastic Surgery and Dermatology in Gastonia, NC offers plastic surgery and dermatology services. Located at 959 Cox Rd, the clinic is part of Novant Health and provides scheduling options for patients seeking these specialized treatments.

Clinic Type

Plastic Surgery

Address

959 Cox Rd, Gastonia, NC 28054

Phone

(704) 866-7576

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.novanthealth.org/pf/location-group?locationID=1954762365870

Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: positive

Birdeye / PPSD Official Site: 4.9/5 based on 2,284 reviews (aggregate/Birdeye) (2,284 (Birdeye) / 674 (Cox Road location) / 2,437 (New Hope Road location))
Apple Maps: 2.2/5 (16)

Patients praise

Friendly and professional staff
Thorough explanation of procedures and care
High-quality surgical and dermatological expertise (specifically MOHS surgery)
Comfortable office atmosphere
Efficient check-in processes generally reported

Common complaints

Long wait times in exam rooms
Poor experience with patient portal/communication platform
Complaints from self-pay patients regarding billing or transparency
Feeling rushed during appointments

"Great experience very professional and helpful procedure, wasn't bad, just a little pinch. Staff was very friendly."

— Birdeye (Reviewer: Amy S.)

"I can't say enough great things about Dr. Higgins! From the moment you walk in, you feel genuinely cared for. She takes the time to listen, explain every step clearly..."

— Apple Maps (Reviewer: Andrea S.)

"SELF PAY PATIENTS BEWARE!"

— BBB (Reviewer: Meredith D.)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].