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Allergy, Immunology & Rheumatology Canandaigua - - - Thompson ...

5 out of 5 · 29 reviews

Allergy, Immunology & Rheumatology • Geneva, NY

About

Allergy, Immunology & Rheumatology Canandaigua is an outpatient department of FF Thompson Hospital located at 395 West Street in Canandaigua, NY. The clinic provides comprehensive care for autoimmune illnesses and rheumatic disorders, offering diagnostic testing, allergy shots, immunotherapy, clinics for rheumatoid arthritis, lupus, gout, and osteoporosis, and musculoskeletal ultrasound. Hours are Monday–Friday 8 a.m.–5 p.m.

Clinic Type

Allergy, Immunology & Rheumatology

Address

395 West Street, Suite 007, Canandaigua, NY 14424

Phone

Allergy & Immunology Appointments: (585) 486-0930

Email

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Opening Hours

Monday–Friday 8 a.m.−5 p.m.

Services Offered

  • Allergy/immunology
  • Rheumatology
  • Diagnostic testing
  • Allergy shots
  • Immunotherapy
  • Clinics focused on rheumatoid arthritis
  • Lupus
  • Gout
  • Osteoporosis
  • Musculoskeletal ultrasound

Technology & Equipment

  • Musculoskeletal ultrasound

Insurance & Payment

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Languages Spoken

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FAQs

What are the hours for Allergy, Immunology & Rheumatology Canandaigua?

Monday–Friday 8 a.m.−5 p.m.

Where is the Canandaigua Allergy, Immunology & Rheumatology clinic located?

395 West Street Suite 007 Canandaigua, NY 14424

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Ralf Thiele): 2.6/5 stars (18 ratings)
  • Allergy Asthma Immunology of Rochester website: 5/5 stars (average) (29 reviews)

Patients praise

  • Knowledgeable and thorough care in specialized clinics
  • Compassionate nursing staff in specific units like infusion centers
  • Helpful staff and effective treatment for chronic conditions like asthma and allergies
  • Appreciation for telehealth options and prompt follow-ups

Common complaints

  • Reports of feeling unheard or dismissed by providers
  • Long wait times for hospital services
  • Complaints regarding emergency department communication and staff behavior
  • Reports of sub-standard care in hospital emergency settings

"I don't feel like he ever listens to what I have to say and it always like he has to be... I've wasted time when I could have."

— Healthgrades review for Dr. Ralf Thiele

"Thorough, kind, patient, efficient practice. Helped me with asthma and allergy issues. Offer testing on site. Samples were given to see how I react to meds..."

— Patient review for Allergy Asthma Immunology of Rochester

"Every visit we made here has been absolutely awful - the medical staff show zero interest in caring for people in pain. Their is zero communication with patients..."

— Review for Thompson Hospital Emergency Department

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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