Internal Medicine - Geneva | Rochester Regional Health
Primary Care • Geneva, NY • Since 2014
About
Rochester Regional Health (RRH) is a nonprofit integrated health system serving Western New York, the Finger Lakes, and beyond. Formed in 2014 by merging Rochester General Health System and Unity Health System, with St. Lawrence Health System joining in 2021. Key details: - Headquarters: 100 Kings Highway South, Rochester, NY 14617 - Region served: Greater Rochester, Finger Lakes, St. Lawrence County - Facilities: 9 hospitals, ElderONE/PACE, home health, outpatient labs, rehab and surgical centers, long-term care and independent living facilities - Global subsidiary: ACM Global Laboratories (operates in ~65 countries) - Employees: ~19,400; providers ~2,100; nurses ~3,900; volunteers ~730 - CEO: Richard “Chip” Davis, Ph.D.; COO: Jennifer Eslinger - Services: General healthcare, hospital services, primary and specialty care, outpatient services, and affiliated programs - Notable: Largest employer in St. Lawrence County; flagship Rochester General Hospital noted for high ER activity - Affiliations: Roswell Park Comprehensive Cancer Center, Rochester Institute of Technology For the user query “Internal Medicine - Geneva | Rochester Regional Health Geneva”: RRH operates broadly in Western New York and the Finger Lakes region; however, specific Geneva-based internal medicine services aren’t explicitly detailed in the provided highlights. For precise Geneva internal medicine providers, please confirm Geneva-specific locations or search RRH’s site for “Geneva Internal Medicine” or contact RRH’s patient access.
Clinic Type
Primary Care
Address
833 Canandaigua Rd, Geneva NY 14456
Phone
3157875155
parking@rochesterregional.org
Opening Hours
Mon-Fri 7:00 AM - 5:30 PM; Thu 7:00 AM - 5:30 PM; Sat/Sun closed
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the general hours?
Mon–Fri 7:00 AM – 5:30 PM; Thu: 7:00 AM – 5:30 PM; other summaries show various today hours (arrived from site).
Commitments
Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD Care: 5.0 out of 5 stars (9 ratings)
- Healthgrades: 4.0 out of 5 stars (4 ratings)
Patients praise
- Physicians are frequently described as thorough, compassionate, and knowledgeable
- High quality-of-care ratings from regulatory bodies like CMS for specific providers
- Positive experiences with telehealth alternatives when in-person visits were disrupted
Common complaints
- Strict appointment cancellation policies for patients arriving slightly late
- Billing and insurance processing issues
- Difficulty reaching administrative staff or resolving billing disputes
"Dr. Platzer is a great doctor. He is extremely thorough. He does not rush his patients. He leaves no stone unturned."
— WebMD Care review for Dr. William Platzer"The manager said, ‘Oh yeah, those are our rules. We can’t see anybody if you’re late,’"
— Finger Lakes Times report on a patient's experience at RRH GenevaSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- RRH adds new internal medicine doctor — Dec 24, 2025
- New doctor brings personalized care to Geneva — Aug 20, 2025
- Respected Internal Medicine Physicians Drs. Arthur Equinozzi and William Platzer will Care for Patients at Geneva General Hospital’s Medical Office Building | Finger Lakes Health — May 18, 2026
- Dr. Equinozzi Returns to Geneva with Finger Lakes Health Primary Care – Finger Lakes Daily News — May 19, 2026
- Finger Lakes Health to welcome returning Geneva physicians at open house — Jun 5, 2026
Information sourced from the clinic's website as of July 11, 2026.
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