Aurora Family Medicine
Family Medicine • Germantown, WI
About
Summary: Aurora Medical Center – Washington County is a nonprofit community hospital in Hartford, WI, part of Aurora Health Care/Advocate Aurora Health. It offers 24/7 emergency services, comprehensive medical care, and personalized patient attention. The campus supports community outreach, educational events, and has on-site fitness facilities. The facility employs 11 staff and is led in part by Director of Surgical Services Marisa Binkowski. Contact: 262-673-2300 or 833-528-7672.
Clinic Type
Family Medicine
Address
Aurora Family Medicine - Germantown, WI
Phone
8335287672
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google reviews): 4.5 out of 5 stars (8 reviews)
Patients praise
- Compassionate, knowledgeable, and attentive clinical staff
- Clean and well-maintained facility environment
- Efficient on-site services such as lab work and X-rays
- Clear communication and thorough explanations of treatment plans
Common complaints
- Issues with billing and insurance coverage documentation
- Administrative inefficiencies related to appointment scheduling and intake paperwork
- Occasional reports of poor bedside manner or unprofessional interactions with specific providers
"I am incredibly grateful for the exceptional care I receive from Dr. Otte... His compassion, expertise, and attention to detail consistently put me at ease."
— LocalityBiz Patient Review"After I told the associate at the front desk I’m here for my 1st appointment, she asked me to get some paperwork done... Then I was seated to wait for a dozen more minutes until she called me up, and told me that she wasn’t aware my appointment time... I just missed mine."
— LocalityBiz Patient Review"Terrible experience with this doctor. She belittled her nurse right in front of me... Overall made me feel super uncomfortable and had terrible bedside manner."
— Vitals Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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