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Le Bonheur Pediatrics

4.6 out of 5 · 23 reviews

Pediatrics • Germantown, TN • Since 1952 • 1 location (Germantown) locations

About

Le Bonheur Pediatrics in Germantown is part of Le Bonheur Children’s Hospital, a nonprofit pediatric hospital in Memphis, TN. The hospital offers wide pediatric services across 40+ specialties and serves patients from infants to young adults (0–21). It operates a Level 1 pediatric trauma center, treats about 14,000 patients annually, with ~81,000 emergency visits and ~8,800 surgeries per year. Affiliated with the University of Tennessee Health Science Center and St. Jude network, it emphasizes pediatric subspecialties and teaching. The main campus is at 848 Adams Ave, Memphis, with Germantown-related care likely through regionally accessible Le Bonheur services.

Clinic Type

Pediatrics

Address

Germantown, Memphis, TN

Phone

1-866-870-5570

Email

maryoliver.coppedge2@lebonheur.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Le Bonheur Pediatric Emergency Department - Germantown

Services Offered

  • General pediatrics
  • Developmental pediatrics
  • Dermatology
  • Dentistry and oral surgery
  • Critical care
  • Craniofacial and cleft program
  • Allergy and immunology
  • Audiology
  • Anesthesiology
  • Pediatric subspecialties as part of Le Bonheur Children’s Hospital (various services listed on site)

Insurance & Payment

—

Languages Spoken

—

FAQs

How do I reach Le Bonheur Pediatrics - Germantown by phone?

1-866-870-5570 (Le Bonheur Pediatric Emergency Department - Germantown listed)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • bdir.in aggregate: 4.6/5 stars (based on 23 reviews) (23 reviews)
  • Healthgrades (Dr. Patrice Reed): 4.9/5 stars (14 ratings)
  • Healthgrades (Dr. Jennifer Berger): 5.0/5 stars (3 ratings)

Patients praise

  • High satisfaction with the quality and bedside manner of individual pediatricians (e.g., Dr. Reed)
  • Appreciation for physicians' personal involvement and follow-up care
  • Accessibility of same-day sick appointments

Common complaints

  • Complaints regarding front desk staff being cold, dismissive, rude, or unprofessional
  • Reports of long wait times
  • Dissatisfaction with communication/responsiveness to inquiries and emails

"The front desk staff are cold, dismissive, curt, and seemingly annoyed with interacting with patients. The doctors and staff in the back were great."

— LocalityBiz review

"Dr. Reed is absolutely amazing. Called personally to check on my son after we found out some alarming news. She was so knowledgeable and reassured me everything would be okay."

— LocalityBiz review

"I’ve never been here and not heard the nurses yelling at patient’s parents about the long wait time. ... A bit of decorum would be appreciated."

— LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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