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Orthopaedic Associates of Wisconsin

Physical Therapy • Germantown, WI • Since 1962

About

Orthopaedic Associates of Wisconsin (OAOW) is Wisconsin’s largest independent orthopaedic group, offering comprehensive subspecialty care including spine, hand and upper extremity, sports medicine, arthroplasty/total joint reconstruction, foot and ankle, and related therapies. They operate 6 offices nationwide (including Pewaukee HQ, Mukwonago, Brookfield, Waukesha) and provide associated services such as physical and occupational therapy and MRI. Contact: reply@orthowisconsin.com or +1 262-303-5055. For Germantown therapy specifics, OAOW’s Germantown-related offerings would typically fall under their physical therapy and orthopaedic care services, but no Germantown-specific page is listed in the provided data.

Clinic Type

Physical Therapy

Address

N96W17960 County Line Rd, Germantown, WI 53022

Phone

262-303-5055

Email

rknowski@orthowisconsin.com

Opening Hours

Monday - Friday: 7AM - 8PM

Services Offered

  • Physical therapy
  • Occupational therapy

Insurance & Payment

—

Languages Spoken

  • English

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregate): 4.8/5 (3,107)
  • Better Business Bureau: Not BBB Accredited (1 unresolved complaint)

Patients praise

  • Specialized orthopedic care and sports medicine expertise
  • Range of services including physical and occupational therapy
  • Positive patient testimonials highlighting successful recoveries

Common complaints

  • Poor customer service and communication difficulties
  • Confusion over medical billing and price estimates
  • Difficulty in resolving formal complaints
  • Perceived lack of compassion from some staff members

"I wish I didn't have to give this place any stars... They wouldn't even give me a hip injection... I am in tears just writing this review."

— Birdeye User Review

"Excellent care. Amazing staff. Poor customer service. Lack of compassion. Repeat calls and mixed communication between doctors/technicians and front desk."

— Yelp User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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