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Northwestern Medicine Outpatient Rehabilitation Glen Ellyn HealthTrack

3.5 out of 5 · 14 reviews

Physical Therapy • Glen Ellyn, IL • over 45 locations locations

About

Northwestern Medicine Outpatient Rehabilitation Glen Ellyn HealthTrack in Glen Ellyn, IL offers physical therapy and rehabilitation services for adults with conditions including balance issues, joint replacement recovery, neck and back injuries, stroke rehabilitation, and sports injuries. The clinic provides telehealth visits, in-home physical therapy, online scheduling, and specialty treatments such as dry needling, hand therapy, and running analysis.

Clinic Type

Physical Therapy

Address

Glen Ellyn HealthTrack, Northwestern Medicine Outpatient Rehabilitation Glen Ellyn

Phone

6309331500

Email

kflesch@nm.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available (telehealth visits)

Services Offered

  • Physical Therapy
  • Rehabilitation
  • Telehealth
  • In-home physical therapy
  • Online scheduling

Technology & Equipment

  • Dry needling
  • Hand therapy
  • Instrument-assisted soft tissue mobilization (IASTM) including Graston therapy
  • LSVT BIG therapy
  • McKenzie Method
  • Running analysis
  • Splinting and orthosis fabrication

Team

  • Northwestern Medicine therapists — Licensed therapists

Insurance & Payment

—

Languages Spoken

—

Awards & Accreditations

  • America’s Best Hospitals (Northwestern Memorial Hospital ranked No. 1 in Illinois by U.S. News & World Report, 14 straight years, 2025–2026)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Zocdoc (Duly Immediate Care): 4.68/5 (31)
  • Birdeye (Kenneth Lee, MD): 4.6/5 (11)
  • SolvHealth (Northwestern Medicine Immediate Care): 3.5/5 (14)
  • US News Doctors (Leena S. Patel, MD): 5/5 (350)
  • Birdeye (Leena S. Patel, MD): 4.9/5 (112)
  • Tebra (Barudin Wellness): 5/5 (56)

Patients praise

  • Highly rated, caring, and knowledgeable individual physicians
  • Friendly and helpful support staff in many instances
  • Convenient availability for urgent and immediate care needs
  • Clean and well-organized medical office environments

Common complaints

  • Long wait times and failure to honor scheduled appointments
  • Administrative and billing issues, including collection threats and insurance referral problems
  • Perceived lack of bedside manner or personal connection with some physicians
  • Difficulty booking appointments for specialized services like allergy injections

"The PA I saw and the nurses were all very kind. However, I had made an appointment at 440 pm and was still sitting in the waiting room at 540 pm. People who didnt have appointments were seen before me."

— LocalityBiz (Duly Health and Care)

"Dr. Lee has adjusted his schedule and stayed late to see my daughter and that alone speaks volumes!"

— Birdeye (Kenneth Lee, MD)

"Great doctors however the administrative policies are terrible... DMG’s referral department cancelled the order and said I would have to have another Dr order the test because if they arent getting paid for the test they will not give the insurance pre certification referral."

— UniLocal (Dupage Medical Group)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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