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Behavioral Health Services (BHS)

5 out of 5 · 3 reviews

Mental Health • Glendale, WI

About

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Behavioral Health Services (BHS) in Glendale, Wisconsin, is part of Milwaukee County's mental health system providing crisis intervention and behavioral health services. The organization operates a 24-hour crisis line and multiple access clinics throughout Milwaukee County, offering services for adults and children experiencing mental health or substance abuse concerns, including the Community Access to Recovery Services (CARS) program.

Clinic Type

Mental Health

Address

—

Phone

(414) 257-7610

Email

shakita.lagrant@milwaukeecountywi.gov

Opening Hours

By appointment only; 8:30 a.m. - 4:30 p.m. (Milwaukee County Mental Health Clinic)

Website

https://county.milwaukee.gov/EN/DHHS/BHD

Services Offered

  • Behavioral Health Services (BHS)
  • Milwaukee County Behavioral Health Services (BHS)
  • MCFI Behavioral Health Crisis Resource Center
  • Milwaukee County Mental Health Clinic
  • Community Access to Recovery Services (CARS) program

Insurance & Payment

—

Languages Spoken

  • English

Photos

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What Patients Say

Overall sentiment across review platforms: negative

  • LocalGuideWorld: poor (based on patient experience reports) (8 reviews (for one representative local mental health listing))
  • Birdeye (for Great Oaks Behavioral Health in Glendale): 5/5 stars (3 reviews)

Patients praise

  • caring, helpful individual providers noted at smaller private clinics (not the county division)

Common complaints

  • poor communication from doctors and nurses
  • staff unresponsiveness to patient needs
  • disorganized management and care planning
  • negative environment and facility cleanliness issues
  • reports of callous or apathetic care

"The amount of gross incompetence that we have experienced at this place completely baffles me. Never have I seen a more disorganized s* show in my entire life."

— LocalGuideWorld user review of Milwaukee County Mental Health facility

"Parents, please think twice before bringing your child here. The level of callousness and apathy I've experienced at this facility is truly shocking."

— Yelp user review of Aurora Behavioral Health System - Glendale

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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