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Loden Vision Centers

Optometry • Goodlettsville, TN • Since 1999 • 5 (as listed under Our Five Convenient Locations) locations

About

Loden Vision Centers is a private ophthalmology/eye-care practice founded in 1999 and headquartered in Goodlettsville, TN. It operates 8 offices across Tennessee, including a primary location at 520 Rivergate Pkwy, Goodlettsville. The center specializes in advanced LASIK eye surgery, laser cataract surgery, and general vision care. They employ about 42 staff and generate roughly $8.4 million in annual revenue. Contact: lasik@lodenvision.com, main phone numbers listed on their site.

Clinic Type

Optometry

Address

520 Rivergate Pkwy, Goodlettsville, TN 37072

Phone

(615) 559-4242

Email

lodenvisionsocial@gmail.com

Opening Hours

Mon-Fri 8am-5pm

Services Offered

  • LASIK
  • Cataract
  • Glaucoma
  • Dry Eye Treatment
  • Routine Eye Exams
  • Optical

Team

  • James Loden, MD — MD
  • Katie Mills, MD — MD
  • Terrence Doherty, MD — MD
  • Nicholas Hackett, MD — MD
  • Laila Tawfik, OD — OD
  • Courtney Hopkins, OD — OD
  • Matt Judd, OD — OD
  • Joseph Parker, OD — OD
  • Bernard C. Tekiele, III, OD — OD

Insurance & Payment

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We are devoted to providing the highest class of eye care and eye surgery practices, regardless of our patients’ financial situation. We offer a number of financing options and partner with many insurance providers in the Goodlettsville area.

Make a Payment, financing options, insurance providers (partnered)

Languages Spoken

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FAQs

If you are using a screen reader and are having problems using this website, please call

(615) 859-3937.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • v2.mdidentity.com (aggregated patient reviews): 5.0 out of 5 stars (based on aggregated provider reviews) (1391 reviews mentioned on the reviewed platform)

Patients praise

  • high satisfaction with surgical outcomes, particularly LASIK and cataract procedures
  • frequent praise for the professional and accommodating nature of specific doctors, such as Dr. Hopkins and Dr. Doherty
  • many patients describe the staff as caring and the office environment as professional and upscale
  • successful, painless, and quick surgical experiences reported by numerous patients

Common complaints

  • reports of poor customer service and rude staff interactions
  • complaints regarding appointment scheduling, cancellations, and confirmation policies
  • frustration over fees for obtaining pupillary distance (PD) numbers for external eyewear purchases
  • instances of post-procedure concerns or dissatisfaction with outcomes

"I have NEVER experienced a staff from..billing..insurance..receptionists..nurses..that are so punctual..caring..in making a patient feel so comfortable in all settings from dr apts..surgery..post surgery etc..I cannot even express the trust that I felt with the care..."

— v2.mdidentity.com (Patient Review)

"I did have an issue with Alma in the optical center two days later when I called, she cut me off mid sentence. Her customer service was very rude. Please note: if you need your PD number to order classes elsewhere, you will be required to return to the office and pay an additional $40."

— v2.mdidentity.com (Patient Review)

"They had cancelled my appointment I had been waiting WEEKS for... without even talking to me because I didn't answer phone? ... that's absolutely ridiculous and unreasonable."

— yelp.com (Patient Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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