Baylor Scott & White Health
Gastroenterology • Grand Prairie, TX
Clinic Type
Gastroenterology
Address
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Phone
972.990.8100
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What does a gastroenterologist do?
Gastroenterologists diagnose and treat digestive system disorders, including GERD, Crohn’s disease, IBS, pancreatitis, colon cancer, and other GI conditions.
Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD: 5/5 (based on 1 review) (1)
- Atly: 6.5/10
- Yelp: Not specified (51 reviews for the health system in Grand Prairie area)
Patients praise
- Providers described as attentive, patient, and good listeners
- Clean and comfortable clinical environment (specifically at Family Medical Center - Riverside)
- Availability of comprehensive digestive care and specialized GI services
- Positive experiences with specific practitioners mentioned by name
Common complaints
- Billing and coding disputes, specifically regarding diagnostic versus routine care charges
- Difficulties in accessing doctors or scheduling timely appointments for urgent conditions
- Reports of poor customer service and communication issues with staff
- Occasional negative experiences with provider interactions and perceived lack of care
"The practitioner was understanding and that she explained a whole lot in detail for me about medication and others."
— WebMD review for Family Medical Center Riverside"Dr. Al Soufi was so attentive and patient with my child."
— Atly review for Family Medical Center Riverside"The billing is a nightmare. Annual check up with blood work leads to extra charges you get to fight with your insurance and them over."
— BBB customer review for Baylor Scott & White HealthSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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