Primary Care Physicians | Corewell Health
Family Medicine • Grand Rapids, MI
About
Summary: The content emphasizes personalized, primary care services under the Spectrum Health/Ludington Hospital family medicine umbrella, but provides limited detail on specific physicians, services, or appointment options. You may want to use the Corewell Health find-a-doctor tool to locate Grand Rapids primary care physicians.
Clinic Type
Family Medicine
Address
922 Lawndale St, Ludington, Michigan 49431, US
Phone
2488985000
best@corewellhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Corewell Health Official Provider Portal: Typically range between 4.5 and 5.0 out of 5 stars for individual providers on the Corewell Health portal (Hundreds of individual provider reviews available on the official website)
Patients praise
- High satisfaction with individual primary care physicians, frequently described as compassionate, thorough, and attentive listeners
- Positive experiences with medical staff professionalism and bedside manner
- Clear communication regarding treatment plans and health education
- Accessible primary care options with a broad network of providers
Common complaints
- Billing and administrative issues, including confusion over facility fees, incorrect coding, and potential overcharging
- Challenges with debt collection practices and communication from billing departments
- Difficulties in navigating bureaucracy for referrals and appointments
- Frustration with customer service responsiveness
"Dr. Mason is our whole household's PCP. From ages 15mo old to 77 years old. We have never had a negative experience with him. He is attentive to all of our various healthcare needs."
— Official Corewell Health Provider Review for Dr. Richard L. Mason"Imagine my shock when the bill I received from the Corewell Family Health practice was $2,542.00. for one visit! They are now adding a 'facility fee' of $2,010.00... I cannot believe a hospital system is gouging our insurances this way!"
— Better Business Bureau Customer Review for Corewell HealthSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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