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4.9 out of 5 · 30 reviews

Primary Care • Grand Rapids, MI

Services Offered

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What Patients Say

Overall sentiment across review platforms: mixed

  • Corewell Health Provider Profiles: 4.9/5 to 5.0/5 (30 to 242 ratings each)
  • Ratings.MD (Trinity Health): 4.9/5 (214 to 520 ratings each)

Patients praise

  • Strong listening skills and thoroughness in medical history review
  • Professional, knowledgeable, and caring demeanor
  • Patient involvement in treatment decision-making and clear communication of options
  • Ability to put patients at ease and maintain a comfortable, non-judgmental environment
  • Highly rated across major local health systems like Corewell and Trinity Health

Common complaints

  • Poor bedside manner, including condescension and arrogance
  • Staff incompetence, long hold times, and difficulty scheduling or obtaining records
  • Patients feeling rushed or unheard during appointments
  • Lack of empathy or dismissive attitude toward specific medical conditions (e.g., mental health, pain)
  • Instances of perceived unprofessionalism or providers talking excessively about themselves
  • Occasional communication difficulties, such as volume/hearing issues

"He’s exceptional. This was the first time a provider didn’t make me feel less than for my weight. Super down to earth and he explains everything so thoroughly."

— Dr. John E Sisson, MD (Corewell Health)

"I felt like he was unwilling to examine me unless he was getting paid to perform a surgical surgery... I left his office crying because of his poor bedside manner and condescending attitude."

— Dr. John P. Papp, MD (Vitals)

"He doesn't just throw pills at you and move to the next patient. He always presents multiple options to consider. He's personable and friendly."

— Dr. Brian Buckler, MD (Ratings.MD)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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