NewYork-Presbyterian Medical Group Westchester
Internal Medicine • Greenburgh, NY • Many locations listed including Bronx and Westchester towns; exact count not specified locations
Clinic Type
Internal Medicine
Address
Bronxville, 77 Pondfield Road, Bronxville, NY 10708
Phone
914-787-2200
pr@nyp.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Virtual appointments available; video visits*
Services Offered
Insurance & Payment
Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Scarsdale location): 4.7 out of 5 stars (61 reviews)
- Birdeye (Bronxville location): 4.6 out of 5 stars (27 reviews)
- Birdeye (Mount Vernon location): 4.1 out of 5 stars (103 reviews)
- Birdeye (Hartsdale location): 2.7 out of 5 stars (14 reviews)
Patients praise
- Highly regarded physicians and medical care
- Generally positive clinical outcomes and thorough examinations
- Professional and helpful medical staff (nurses, phlebotomists) in specific instances
- Clean and well-maintained facilities
Common complaints
- Difficulties reaching staff by phone (long hold times, calls not returned)
- Issues with administrative processes (appointment scheduling, prescription refills)
- Concerns regarding front desk staff professionalism and compassion
- Wait times for appointments and delays in the office
"I would give the doctors here five stars and the front desk two stars. They make a situation escalate from bad to severe by not returning phone calls or forwarding your messages to your doctor."
— Birdeye review (Mount Vernon)"Dr. Hartman, is a good doctor, but front desk and administrative staff are awful. You’re put on hold when you call and they never pick up."
— LocalityBiz review (Mount Vernon)"My overall experience has been positive. Test results are very prompt and easy to access."
— NYP.org doctor profile reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- James C. Trapasso, DO at NewYork-Presbyterian Medical Group Westchester - Scarsdale Multispecialty: Primary Care | NewYork-Presbyterian Doctor in New York, NY — Jan 8, 2026
- Rafaela Gonzalez-Lamos, MD at NewYork-Presbyterian Medical Group Westchester - Larchmont: Primary Care | NewYork-Presbyterian Doctor in New York, NY — Oct 12, 2025
- NewYork-Presbyterian Hospital Named Best Hospital by U.S. News — Oct 14, 2025
- NewYork-Presbyterian Opens a Center for Advanced Care in Westchester: NewYork-Presbyterian The One | Health Matters | NYP — Oct 14, 2025
- Staff Nurse - Ambulatory-Outpatient - Multispecialty - Days - Indeed — Jul 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
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