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New England Dermatology & Laser Center

4.7 out of 5 · 846 reviews

Dermatology • Greenfield, MA • Since 1954

About

New England Dermatology & Laser Center (NEDLC) is a private medical and cosmetic dermatology practice founded in 1954 and headquartered in Springfield, MA. They operate 7 offices across Massachusetts, including Springfield (HQ), Northampton, Westfield, Longmeadow, and Greenfield is listed among their service areas. They provide clinical dermatology and cosmetic laser treatments with a patient-centric approach and personalized care. The practice is staffed by around 16 employees and generates roughly $19.6 million in annual revenue. Notable aspects: - Services: medical dermatology and cosmetic dermatology/laser treatments - Locations: Springfield HQ plus Northampton, Westfield, Longmeadow; Greenfield indicated as a service area - Contact: (413) 733-9600 - Online presence: nedlc.com with active website and monthly traffic For precise services and availability at a Greenfield site, contact them directly or visit their website.

Clinic Type

Dermatology

Address

3455 Main Street Suite 5, Springfield, Massachusetts 01107, US

Phone

+14137339600

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Medical Dermatology
  • Cosmetic Dermatology
  • Pediatric Dermatology
  • Dermatopathology
  • Mohs Surgery
  • Photodynamic Therapy
  • Laser treatments
  • Dermal fillers
  • Botox Cosmetic
  • Chemical peels
  • Micro-needling
  • IPL photo facial
  • Laser hair removal
  • Laser tattoo removal
  • Facials/Waxing
  • DiamondGlow
  • Collagen-P.I.N.A. microneedling
  • Skin cancer treatment
  • Rosacea
  • Eczema
  • Acne
  • Actinic Keratosis
  • Psoriasis
  • Melanoma
  • Atopic dermatitis

Technology & Equipment

  • Cutting-edge technology
  • Med spa services
  • Mohs surgery
  • Dermatopathology
  • Photodynamic therapy
  • Laser-based treatments
  • Microneedling
  • IPL
  • DiamondGlow
  • Dermal fillers
  • Botox cosmetics

Insurance & Payment

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Credit/Debit Card, Cash, Check

Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • TrustAnalytica: 4.6/5 (102 reviews (aggregated source))
  • Reviewsonmywebsite.com: 4.7/5 (744 reviews (primarily Google))
  • Facebook: 66% recommendation rate (41 reviews)

Patients praise

  • Knowledgeable, friendly, and professional staff
  • Excellent patient care and thoroughness in explanations
  • Convenient locations and parking

Common complaints

  • Difficulties with telephone communication and reaching staff
  • Issues scheduling or managing appointments
  • Concerns regarding the effectiveness of specific cosmetic treatments
  • Dissatisfaction with the amount of time or attention provided during appointments

"Visit was fine. Contacting them afterwards was ridiculously difficult. Their "system" is for you to call and leave a message with the person who answers that is "passed on" to "someone on the team". After several days you call again and again receiving no call-back."

— WebMD review

"Well if you enjoy making two appointments and don’t get seen either time then this may be the practice for you. ... I don’t mind driving 25 miles but not for nothing!"

— Reviewsonmywebsite.com review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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