Baystate Medical Practices - Pioneer Women's Health - Greenfield
Obstetrics and Gynecology • Greenfield, MA • Since 1895
About
Summary: Baystate Franklin Medical Center (BFMC) is a nonprofit hospital in Greenfield, MA, part of Baystate Health. Founded in 1895, BFMC offers comprehensive, close-to-home medical care and operates with about 101 employees. Key leadership includes Chief of Hospital Medicine Venu Ganipisetti. The facility serves primarily residents of the United States (with a small presence in Costa Rica) and provides a range of hospital and health care services across medical, administrative, and operational departments. Contact: 413-773-0211. Website: baystatehealth.org/locations/franklin-medical-center.
Clinic Type
Obstetrics and Gynecology
Address
48 Sanderson Street, Greenfield, MA 01301
Phone
3-773-2359
Medical.StaffOffice@baystatehealth.org
Opening Hours
Mon-Fri 8 am–5 pm
Services Offered
Team
Insurance & Payment
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Pay My Bill, multiple bill payment options, participate in most insurance programs in our area
Languages Spoken
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FAQs
What services are offered for obstetrics at Pioneer Women’s Health?
The practice offers prenatal care, VBAC support, birth preparation, nitrous oxide during labor, Jacuzzi/birth tubs, and other obstetric services.
Where are births delivered?
We deliver babies at The Birthplace at Baystate Franklin Medical Center in Greenfield, MA.
How can I schedule a tour of the Birthplace?
To schedule a tour, call 413-773-2359.
How do I begin prenatal care and make an appointment?
Call our office to make an appointment to begin prenatal care: 413-773-2200.
Do you offer EMPOWER for mothers recovering from addiction?
Yes, EMPOWER is a program that provides early referrals for mothers recovering from addiction.
Is nitrous oxide available for labor?
Yes, nitrous oxide is available and self-administered.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Healthgrades: 4.8 to 4.9 out of 5 stars (based on provider-specific ratings) (20 to 25 ratings per provider (e.g., Dr. Polonsky, Dr. Lepore))
- WebMD: 5.0 out of 5 stars (15 ratings)
- U.S. News & World Report: 5 out of 5 stars (14 ratings)
- Yelp: 4.0 stars (1 review)
Patients praise
- Attentive and caring providers
- Friendly and courteous office staff
- Providers who take time to listen and do not rush patients
- Comfortable and welcoming environment
Common complaints
- Some patients report feeling dismissed if their symptoms do not align with typical textbook presentations
"She is always caring, attentive, professional and helpful... I have great admiration and trust in her knowledge, sensibilities and skills."
— Healthgrades review of Dr. Linda Polonsky"Dr. Lapore is the best provider I've ever had or worked with. He listens, is understanding, non-judgemental and willing to help in any way he can."
— WebMD review of Dr. Timothy Lepore"Don't bother going here unless your symptoms perfectly fit the textbook, otherwise you'll be told 'that doesn't happen.'"
— MapQuest/Yelp review aggregatorSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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