Longwood Eye
Ophthalmology • Greenfield, MA
About
Short answer: Longwood Eye & LASIK is an ophthalmology practice based in West Springfield, MA (covering Greater Springfield area) offering comprehensive eye care and LASIK. They highlight LASIK consultations, eye disease treatment, and partnerships with the New England College of Optometry. They are a small privately held clinic with 18 staff and are active in industry events (e.g., ASCRS/ASOA meeting). They list multiple contact numbers and emphasize LASIK services as a core offering. What this means for “Ophthalmologist Greenfield, MA”: - Location focus: Greenfield is not listed as a city they serve on the page; the practice operates in the Western Massachusetts region, with stated presence in West Springfield/Fitchburg area. - Services: Comprehensive eye care, eye disease treatment, LASIK surgery, and optometry rotations/training collaborations. Key contacts: - Phone numbers: 413-286-2020, 978-396-2020, 855-286-2020 - Website: longwoodeye.com Note: For precise Greenfield availability, consider reaching out directly to confirm current clinics, availability, and whether they offer on-site ophthalmology exams in Greenfield or nearby locations.
Clinic Type
Ophthalmology
Address
33 Riddell Street, Greenfield, MA 01301
Phone
(413) 286-2020
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Opening Hours
M-F 8:00am – 4:30pm
Telehealth
Available
Services Offered
Team
Insurance & Payment
ExpressPay, in-person payment options as listed on site
Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Aggregate platforms and corporate website: 8.8/10 (Excellent) on aggregated review platforms (452 ratings mentioned on company website (aggregated across locations))
Patients praise
- High level of professionalism and care from physicians such as Dr. Lotufo, Dr. Ying, and Dr. Warren
- Effective and thorough medical procedures, including successful surgeries and accurate prescription management
- Friendly and competent clinical and support staff at the Greenfield office
- Efficient and well-organized office environment for some patients
Common complaints
- Administrative challenges including communication issues regarding appointments
- Reports of being overbooked and long wait times
- Perception of being rushed through appointments ('herded like cattle')
- Complaints regarding billing and collections practices
"The staff at the Greenfield office are simply awesome. They exhibit extremely high levels of professionalism, caring, knowledge and efficiency. Dr. Lotufo is an excellent practitioner and I'm glad I have him for my treatments and care."
— Patient testimonial published on official website"My experience was not good. Most times I had to them about my appointments. In fact they only called when they wanted money!"
— Local community Facebook group discussion"They were way overbooked and the wait time was toooo long just getting to the first stage of the appt. Then it's like an ushering around like cattle."
— Yahoo Local/Yelp-aggregated reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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