Bridge Primary
Primary Care • Greenfield, MA
About
Summary: Bridge Primary is a small, privately held hospital/healthcare provider based in the United States, with a focus in medical and general management roles. Current leadership includes Deanna W. (Co-Owner) and Ashlee Costa (Director of Psychiatry). The company employs 4 people and has seen modest YoY growth. Their workforce comprises primarily medical staff, and alumni trajectories include placement at several regional hospitals. - Based in Greenfield, MA region, Bridge Primary operates in the Hospitals and Health Care sector, but the available data does not specify Family Medicine, Wellness, or Cosmetic services. - No explicit listing of family medicine, wellness programs, or cosmetic services is provided in the extracted highlights. What to do next: - If you’re targeting family medicine, wellness, or cosmetic services in Greenfield, MA, consider researching area providers specifically named for those services (e.g., local family medicine clinics, wellness centers, dermatology/cosmetic practices in Greenfield). - You may also check Bridge Primary’s site or LinkedIn for service lines, or look into nearby hospitals/clinics in Franklin County for targeted wellness and cosmetic offerings.
Clinic Type
Primary Care
Address
Greenfield, MA
Phone
4132252792
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Telehealth
Available
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Bridge Primary (via Birdeye/Google): 4.9/5 (434)
- Dr. Robert Baldor (via Healthgrades): 4.8/5 (21)
- Dr. Peter Koppenheffer (via Vitals): 4.0/5
- Jennifer Norton, CNP (via Sharecare): 4.8/5 (21)
Patients praise
- Providers described as compassionate, thorough, and knowledgeable
- Personalized and relationship-based approach to care (specifically Bridge Primary)
- High overall satisfaction scores (4.8-4.9 stars) for several individual providers and practices
- Friendly and helpful interactions with front-desk staff in some instances
Common complaints
- Difficulty reaching the office via phone or getting timely call-backs
- Long wait times for appointments and in-office visits
- Inconsistent communication regarding prescriptions
- Reports of feeling dismissed or unheard by certain providers
- Concerns regarding office management and administrative turnover
"One patient describes Bridge Primary Care as “Awesome,” highlighting a thorough primary care provider who understands their needs and concerns, is caring, and very personable."
— Nextdoor"It’s impossible to get through and speak with anyone in the office. The call system will also dump your call often and hang up."
— LocalityBiz (Baystate Family Medicine)"I'm very happy with Greenfield Family Medicine, and Jane Plager is simply the best!"
— HealthgradesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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