Bridge Primary Care
Urgent Care • Greenfield, MA
About
Summary: Bridge Primary is a small privately held health care practice based in the United States, with 4 employees and a focus in medical services. Key leadership includes Deanna W. (Co-Owner) and Ashlee Costa (Director of Psychiatry). The company appears to operate primarily in the medical field, with staff distribution across Medical (3) and General Management (1). Notable connections include talent sourcing from local and regional institutions such as Mass General Brigham, Hartford Hospital, and Western New England University. - The provided profile does not specify Family Medicine, Wellness, or Cosmetic Services, nor does it explicitly list Greenfield, MA as a service location. - The company’s web presence and workforce data do not confirm a Greenfield, MA practice focusing on family medicine or cosmetic wellness. What you might want to do next: - Visit bridgeprimary.com or contact the company directly for service specifics (Family Medicine, Wellness, Cosmetic services) and whether they operate a Greenfield, MA location. - Consider nearby providers in Greenfield, MA that advertise Family Medicine and Wellness/Cosmetic services if a local Greenfield option is required.
Clinic Type
Urgent Care
Address
Greenfield, MA
Phone
413-225-2792
—
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Telehealth
Available
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Bridge Primary): 4.9/5 stars (434 reviews)
- Birdeye (Baystate Family Medicine - Greenfield): 2.1/5 stars (54 reviews)
- Healthgrades (Jane Plager, CNP): 5.0/5 stars (9 reviews)
- Sharecare (Jennifer Norton, CNP): 4.8/5 stars (21 reviews)
- Healthgrades (Megan McWherter, CNP): 4.7/5 stars (12 reviews)
Patients praise
- Practitioners described as knowledgeable, thorough, and caring listeners
- Patients value a smaller, personal, and relationship-based approach to care
- Highly rated for being respectful and making patients feel at ease
- Effective, clear communication and helpful advice from specific providers
Common complaints
- Difficulties in scheduling appointments and getting through to the office by phone
- Long wait times for both appointments and in-office visits
- Poor communication and failure to return calls or fulfill prescription requests promptly
- Some patients feel practitioners can be rushed, dismissive, or uncaring
"Staff is so friendly and great with time! Its always a very pleasant atmosphere. They truly care about people."
— Birdeye patient review for Bridge Primary"WORST EXPERIENCE EVER!!! I'd moved back to MA and this office dragged it's feet getting my medical records for 2 weeks, wouldn't return my phone calls..."
— Birdeye patient review for Baystate Family Medicine - Greenfield"Wonderful treatment from the front desk to the end... Megan McWherter is a good listener who offers thoughtful and helpful advice."
— Healthgrades patient review for Megan McWherter, CNPSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other urgent care clinics in Greenfield, or search the full directory by insurance, ratings, and more.