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Mental Health Treatment Programs

4.6 out of 5 · 322 reviews

Mental Health Counseling • Greensburg, PA

About

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Clinic Type

Mental Health Counseling

Address

—

Phone

724-830-3000

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.westmorelandcountypa.gov/1837/Mental-Health-Treatment-Programs

Services Offered

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Insurance & Payment

—

Languages Spoken

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Social Media

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Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregated): 4.1/5 stars (83 reviews)
  • Rehab.com: 4.5/5 stars (8 reviews)
  • Recovery.com: 2.8/5 stars (24 reviews)
  • StartYourRecovery.org: 5/5 stars (claimed) (207 reviews)

Patients praise

  • Compassionate and attentive clinical staff
  • Effective personalized treatment plans and therapy outcomes
  • Strong support and community building during recovery
  • Ease of access and efficient intake processes in some facilities

Common complaints

  • Administrative and scheduling issues
  • Reports of dismissive or unprofessional clinical staff
  • Concerns regarding medication management and treatment efficacy
  • Communication difficulties in clinical settings

"Everyone at New Directions has been nothing but exceptional. It’s refreshing to speak with a counselor who actually listens and understands my feelings."

— New Directions Mental Health patient review via Birdeye

"Cannot stress how poor their service is. I have been going here for a year and a half. Dr Toni blatantly blew off a telemedicine appointment... They have thrown random pills at me and I don't feel at any point did they have a good understanding of my affliction."

— Excela Health Behavioral Health Services patient complaint via LocalityBiz

"I've struggled with mental health my entire life; EMDR has changed everything. I'm grateful for such an experienced therapist. I'm not the same person."

— Road Less Traveled Counseling & Consulting patient testimonial

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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