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New Directions Mental Health

4.8 out of 5 · 239 reviews

Mental Health Counseling • Greensburg, PA

About

New Directions Mental Health is a mental health clinic in Greensburg, PA offering therapy, psychiatry, medication management, and Spravato® treatment. The clinic serves children, adolescents, and adults with conditions including depression, anxiety, ADHD, bipolar disorder, PTSD, and trauma, providing both in-person and telehealth services and accepting most major insurance plans.

Clinic Type

Mental Health Counseling

Address

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Phone

724-830-3000

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregated): 4.1/5 stars (83 reviews)
  • Rehab.com: 4.5/5 stars (8 reviews)
  • Recovery.com: 2.8/5 stars (24 reviews)
  • StartYourRecovery.org: 5/5 stars (claimed) (207 reviews)

Patients praise

  • Compassionate and attentive clinical staff
  • Effective personalized treatment plans and therapy outcomes
  • Strong support and community building during recovery
  • Ease of access and efficient intake processes in some facilities

Common complaints

  • Administrative and scheduling issues
  • Reports of dismissive or unprofessional clinical staff
  • Concerns regarding medication management and treatment efficacy
  • Communication difficulties in clinical settings

"Everyone at New Directions has been nothing but exceptional. It’s refreshing to speak with a counselor who actually listens and understands my feelings."

— New Directions Mental Health patient review via Birdeye

"Cannot stress how poor their service is. I have been going here for a year and a half. Dr Toni blatantly blew off a telemedicine appointment... They have thrown random pills at me and I don't feel at any point did they have a good understanding of my affliction."

— Excela Health Behavioral Health Services patient complaint via LocalityBiz

"I've struggled with mental health my entire life; EMDR has changed everything. I'm grateful for such an experienced therapist. I'm not the same person."

— Road Less Traveled Counseling & Consulting patient testimonial

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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