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East Carolina Heart Institute

4.6 out of 5 · 336 reviews

Cardiology (Heart and Vascular Care) • Greenville, NC • 2 (East Carolina Heart Institute location and ECU Health Medical Center heart hospital location) locations

About

The East Carolina Heart Institute at ECU in Greenville, North Carolina provides comprehensive cardiology and vascular care, including heart surgery, cardiac testing, stress testing, nuclear imaging, catheterization, angioplasty, and post-surgical rehabilitation. The institute operates two locations: an outpatient center with offices and exam rooms, and a six-story cardiovascular tower at ECU Health Medical Center with operating rooms and inpatient beds.

Clinic Type

Cardiology (Heart and Vascular Care)

Address

East Carolina Heart Institute at ECU Health Medical Center, Main Boulevard (separate location on Main Boulevard from Moye Boulevard), Greenville, NC

Phone

252-744-4400

Email

ADA-Coordinator@ecu.edu

Opening Hours

Hours Monday – Friday 8 a.m. – 5 p.m.

Emergency Care

Emergency care available at ECU Health Medical Center; call 252-744-4400 for assistance

Services Offered

  • Cardiology (heart care)
  • Vascular care
  • Heart surgery
  • Cardiac testing
  • Stress testing
  • Nuclear imaging
  • Rehabilitation after surgery
  • Vascular surgery
  • Catheterization
  • Angioplasty

Technology & Equipment

  • stress testing
  • nuclear imaging
  • catheterization
  • angioplasty
  • heart surgery

Insurance & Payment

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Languages Spoken

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FAQs

Please do not use Contact Form for patient care inquiries including appointment or refill requests and patient referrals. Patients should login to MyChart to message your care team directly; otherwise, please call (252) 744-4400 for assistance. Thank you.

Guidance on how to contact care teams; use MyChart for patient-care messages or call 252-744-4400 for assistance.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (East Carolina Heart Institute): 4.6 out of 5 stars (329 reviews)
  • ECU Health (Dr. R. Wayne Kreeger): 4.8 out of 5 stars (207 ratings)
  • ECU Health (Dr. Brian R. Cabarrus): 4.7 out of 5 stars (181 ratings)
  • ECU Health (Dr. Michael K. Smith): 4.9 out of 5 stars (303 ratings)
  • Birdeye (Heart Failure Clinic): 5.0 out of 5 stars (7 reviews)

Patients praise

  • high patient satisfaction with clinical expertise and bedside manner of individual cardiologists
  • patients frequently describe doctors as caring, attentive, and professional
  • effective and clear communication regarding treatment plans and procedures
  • strong sense of confidence in the medical team during critical procedures

Common complaints

  • customer service difficulties related to billing and network status
  • some patients reported feeling rushed or not taken seriously during consultations
  • perceived lack of follow-up communication in certain instances

"Dr. Kreeger was exceptional! He was caring and professional! He answered my husband and my questions and explained the function of the device. I felt reassured after speaking with him. He was fantastic!"

— ECU Health Patient Satisfaction Survey

"Dr. Smith and his staff continue to impress me as a well-coordinated, emphatic, and committed team. Dr. Smith is an exemplary professional, obviously extremely knowledgeable, caring, diligent, prepared, articulate, and listens and understands my issues and concerns."

— ECU Health Patient Satisfaction Survey

"I have had pretty good luck with the doctors that I have visited within ECU Health but the customer service side is in need of repair."

— Trustpilot user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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