Primary Care Family Medicine in Greenville - Bon Secours
Family Medicine • Greenville, SC
Clinic Type
Family Medicine
Address
135 Commonwealth Dr, Greenville, South Carolina 29615
Phone
864-365-0200
emailCompliance@BSMHealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Bon Secours official site (Dr. Ryan S Paulson): 5 out of 5 (258 ratings) (49 reviews)
- Bon Secours official site (Dr. Michael L Peters): 4.7 out of 5 (239 ratings) (31 reviews)
- Bon Secours official site (Dr. Steven M Newman): 4.9 out of 5 (492 ratings) (57 reviews)
- Yahoo Local: 3.0 (approximate) (Multiple user reviews)
Patients praise
- High patient satisfaction scores for individual physicians regarding professionalism and clinical care
- Physicians described as thorough, caring, attentive, and good listeners
- Some patients report positive long-term relationships with their primary care providers
Common complaints
- Difficulties communicating with administrative and office staff
- Poor phone system, including long wait times and difficulty reaching live personnel
- Unresponsive messaging (MyChart or otherwise) and lack of follow-up
- Frustrations with appointment scheduling and long wait times to be seen
- Occasional reports of rushed or impersonal care from some providers
"Dr. Paulson showed excellent rapport and genuine concern for me as a patient. He explained procedures, listened well and was caring and kind."
— Bon Secours official site (Dr. Ryan S Paulson) review"My doctor is very good. BUT the practice is managed very poorly, dangerously in my opinion. Messages to your doctor are read by / replied to by various office staff."
— Yahoo Local review of Bon Secours Covenant Primary Care"I really like my current Primary Care Doctor when I actually see him. But he is part of the Bons Secours network and dealing with his office staff and phone system is completely maddening."
— Clemson forums user discussionSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Bon Secours expands access to care with new class of residents - Who's On The Move — Jul 6, 2026
- Bon Secours launches internal medicine residency program, new clinic - GREENVILLE JOURNAL — Aug 7, 2025
- Bon Secours launches Internal Medicine Residency Program, clinic - Who's On The Move — Jul 17, 2025
- Medical Residencies Set to Boost Primary Care Numbers in Greenville, SC - Livability.com — Oct 6, 2025
- Bon Secours breaks ground on Powdersville medical campus - GREENVILLE JOURNAL — Nov 21, 2025
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other family medicine clinics in Greenville, or search the full directory by insurance, ratings, and more.