Bon Secours — St. Francis Gastroenterology
Gastroenterology • Greenville, SC
About
Bon Secours — St. Francis Gastroenterology in Greenville, South Carolina offers gastroenterology and digestive health services including upper endoscopy, esophageal manometry, hemorrhoid banding, esophageal dilation, and treatment for Crohn's disease and ulcerative colitis. The clinic has over 20 years of experience serving Greenville and surrounding communities.
Clinic Type
Gastroenterology
Address
Suite 330, Greenville, South Carolina 29601
Phone
864-335-7555
emailCompliance@BSMHealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (group directory) — Bon Secours - St. Francis Gastroenterology (Greenville): 21 Ratings (group listing) (21 ratings (provider/group listing); exact text reviews not shown in snippet)
- Healthgrades (group directory) — Bon Secours-St. Francis Gastroenterology (Greenville): 17 Ratings (group listing) (17 ratings (provider/group listing); exact text reviews not shown in snippet)
- U.S. News (patient experience) — Bon Secours St. Francis Health System-Greenville Gastroenterologists: Patient Experience rating: 3 / 5 (74 Reviews)
- U.S. News (patient experience) — Dr. Peter A. Naas (Bon Secours St. Francis Health System-Greenville): Overall: 4/5 (patient experience) (101 Reviews total (25 within last 12 months))
- U.S. News (patient experience) — Dr. Matthew R. Barnes (Bon Secours St. Francis Health System-Greenville): Overall rating: 4.6 / 5 (35 total patient reviews (summary based on up to 20 recent reviews, no older than 2021))
- Bon Secours doctor profile — Ross A. Sage: Patient reviews on profile (no numeric rating in snippet) (Not specified in snippet)
- Bon Secours doctor profile — Melissa R Grinnell, PA-C: Overall Score: 4.9 out of 5 (340 ratings, 32 reviews)
Patients praise
- Providers and staff described as thorough, knowledgeable, and attentive to patients’ concerns
- Good bedside manner and caring/professional attitude reported in testimonials/reviews
- Patients appreciate clear explanations and time taken to address questions
- Positive patient experience scores appear for some individual gastroenterologists (e.g., 4/5 and 4.6/5)
Common complaints
- At least one negative complaint-like review mentions confusion about an outpatient visit outcome, lack of answers by phone, and concern about charging for a procedure that did not occur
- Some patient experience metrics on U.S. News for an individual provider show lower category scores (e.g., follow-up rated 2/5) and overall for the group page is 3/5
"“Dr Saha is great. She is very personable, always puts me at ease… Great experience and great results.”"
— Greenville Endoscopy Center - St. Francis — Medical services in Greenville, SC (localitybiz.com)"“We just want your money no matter what… I paid almost $400 and they will still most likely charge me for full procedure that did not happen.”"
— Greenville Endoscopy Center - St. Francis — Medical services in Greenville, SC (localitybiz.com)"“Patients consistently express high satisfaction… professional, kind, and caring… thorough and clear explanations… taking ample time to address patient questions.”"
— U.S. News Doctors — Dr. Matthew R. Barnes, MD (patient experience summary)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Bon Secours St. Francis unveils new $4M endoscopy suite - GREENVILLE JOURNAL — Sep 16, 2025
- Bon Secours Opens New Suite to Enhance Digestive Health Services - SCbio — Sep 23, 2025
- Bon Secours opens new enhanced digestive suite in Greenville — Sep 17, 2025
- Bon Secours St. Francis unveils new $4M endoscopy suite | Upcountry South Carolina — Sep 17, 2025
- Bon Secours Announces New Medical Campus in Powdersville - SCbio — Nov 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
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