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IEP Urgent Care

4.9 out of 5 · 757 reviews

Emergency Medicine • Grosse Pointe, MI • 1 (Grosse Pointe) locations

About

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Grosse Pointe IEP Urgent Care offers walk-in and appointment-based urgent care in the Grosse Pointe area (as part of IEP Urgent Care’s network). Services include virtual urgent care, cold & flu, sore throat, ear infections, seasonal allergies, sports physicals, cuts & stitches, lead testing, and general medical care. They emphasize sanitary offices and convenient access across multiple Michigan locations. Contact options include several phone numbers and the website for scheduling. Note: the brand operates with a small workforce and has a strong U.S. presence, with Brighton as a headquarters.

Clinic Type

Emergency Medicine

Address

19815 Mack Ave, Grosse Pointe Woods, MI

Phone

313-880-1220

Email

website@iepurgentcare.com

Opening Hours

Monday - Friday: 8AM–8PM; Saturday-Sunday: 8AM–6PM

Website

https://www.iepurgentcare.com/grosse-pointe

Telehealth

true

Services Offered

Urgent care
Walk-in care
Adult care
Pediatric care
On-site X-ray and diagnostics
Occupational health (from related pages)
Sports physicals (from related pages)
Cuts and stitches (from related pages)
Cold/flu treatment and vaccine (from related pages)
Sore throat treatment
Ear infections
Seasonal allergies
Telehealth (from related pages)

Technology & Equipment

On-site Digital X-ray

Insurance & Payment

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Languages Spoken

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FAQs

What are the hours for IEP Urgent Care Grosse Pointe?

Monday - Friday: 8AM–8PM; Saturday-Sunday: 8AM–6PM.

Is appointment needed or can I walk in?

No appointment needed; options for Walk-in or Book Now.

Where is IEP Urgent Care Grosse Pointe located?

19815 Mack Ave, Grosse Pointe Woods, MI 48236.

Do they offer virtual urgent care?

Yes, you can schedule a virtual urgent care call.

What services are available on-site?

Adult and Pediatric Care Services including Cold and Flu treatment, Digital x-rays on-site, ECG on-site, and testing for COVID, Mononucleosis, Lyme Disease.

Photos

What Patients Say

Overall sentiment across review platforms: positive

Google: 4.9/5 stars (over 750 reviews)
Facebook: 86% recommend (11 reviews)
Yelp: 2.5/5 stars (7 reviews)

Patients praise

Professional, compassionate medical care provided by ER-trained staff
Clean and well-maintained facilities
Efficient online appointment scheduling and minimal wait times for some patients
Convenient location with parking

Common complaints

Reports of long wait times and staffing issues
Occasional complaints about access to service or denial of service

"Best urgent care I’ve been to. Very clean and recently renovated. All the staff were great. There was hardly anyone in there during flu season and I got seen right away."

— Patient review quoted in Grosse Pointe News

"Care was good once I was finally seen. It's not the provider's fault that her employer is greedy and doesn't properly staff the place."

— Yelp reviewer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].